Heather West

Client Relationship Manager I

Heather was born and raised in Springfield, MO; as a graduate of Kickapoo High School and Missouri State University and coming from an entire family who exclusively lives in southwest Missouri, she knew that her post-grad life was going to include finding a working home within her hometown. After graduating from Missouri State University in 2021, with a degree in Professional Writing, Heather wasn't sure what the future was going to hold. When she found JMARK on the Best Places to Work in the 417 list, and eventually met her team for the first time, she had a feeling she'd found what she was looking for. The weekend before her first day, Heather attended the JMARK Christmas Party, an event where she didn't know a single soul (#bold). After being publicly called out (twice) for attending the party prior to her first day, she was thrilled to begin her JMARK journey. As a Client Relationship Manager, she works to ensure that clients and her coworkers have everything they need to succeed and thrive!
Heather and her family in Ketchikan, Alaska.

Heather and her family in Ketchikan, Alaska.

Heather's little brother Kyle plays alto saxophone in the Missouri State University Pride Band. She spends a lot of autumn Saturdays at football games…waiting for the band to perform.

Heather's little brother Kyle plays alto saxophone in the Missouri State University Pride Band. She spends a lot of autumn Saturdays at football games…waiting for the band to perform.

Her cat's full name is Penelope, but everyone calls her Penny. She is named after Penelope Garcia from Criminal Minds.

Her cat's full name is Penelope, but everyone calls her Penny. She is named after Penelope Garcia from Criminal Minds.

Heather has always loved music and concerts. She has seen Ed Sheeran live 5 times!

Heather has always loved music and concerts. She has seen Ed Sheeran live 5 times!

She and her dad are big Chiefs fans!

She and her dad are big Chiefs fans!

Heather spent 10 years being heavily involved with Camp Barnabas. She started volunteering at age 13, spent three years on Summer Staff, and eventually worked her way to the home office, as a technical writing intern. Heather and Ava (pictured above) have been friends since 2014!

Heather spent 10 years being heavily involved with Camp Barnabas. She started volunteering at age 13, spent three years on Summer Staff, and eventually worked her way to the home office, as a technical writing intern. Heather and Ava (pictured above) have been friends since 2014!