Managed IT & AI for Hospitality & Hotels
Built for real-time operations across distributed properties.
15-20%
downtime reduction across properties
100,000+
security events monitored monthly per client
SLAs
consistently exceeded
The JMARK Advantage
High-performance IT & AI for hospitality organizations where uptime, security, and real-time operations are mission-critical.
JMARK proactively monitors and manages infrastructure across multi-property environments—preventing disruptions and ensuring consistent performance across all locations.
Layered security across endpoints, networks, and guest systems protects payment and customer data while meeting PCI-DSS and brand requirements.
Deep expertise across hospitality platforms enables faster resolution of complex integrations across PMS, POS, CRS, payments, and property systems.
- Opera PMS, Maestro, StayNTouch
- Symphony POS, Micros
- Sabre CRS, SynXis
- Payment gateways & franchise systems
Specialized teams across infrastructure, security, and projects support complex hospitality environments—ensuring critical systems operate seamlessly across every property.
Built for multi-property hospitality operations
Operational, security, and infrastructure capabilities designed for real-time guest environments.
- Hospitality-focused technical team
- PMS, POS, and CRS system support
- Multi-property network and infrastructure management
- 24/7 monitoring and proactive issue resolution
- Security across endpoints, networks, and guest systems
- Vendor and franchise system integration support
- Payment system and PCI-aligned security controls
- Property-level network standardization and deployment
- Incident response and operational continuity support
- AI-driven insights and operational analytics support
Case Studies
“
JMARK is a strategic partner rather than a vendor. The relationship runs both ways—their expertise guides our initiatives, and our needs inform their solutions.
Rakesh Gupta, VP of IT
Employees
7000+
Industry
Hospitality & Hotels
Headquarters
Alpharetta, Georgia
“
IT has evolved from a cost center to a revenue generator. JMARK made that possible by handling the foundation so we could focus on what’s next.
Rakesh Gupta, VP of IT
Employees
7000+
Industry
Hospitality & Hotels
Headquarters
Alpharetta, Georgia
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