Managed IT & AI for Hospitality & Hotels


Built for real-time operations across distributed properties.

15-20%
downtime reduction across properties
100,000+
security events monitored monthly per client
SLAs
consistently exceeded
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The JMARK Advantage

High-performance IT & AI for hospitality organizations where uptime, security, and real-time operations are mission-critical.

 JMARK proactively monitors and manages infrastructure across multi-property environments—preventing disruptions and ensuring consistent performance across all locations. 
Layered security across endpoints, networks, and guest systems protects payment and customer data while meeting PCI-DSS and brand requirements. 

Deep expertise across hospitality platforms enables faster resolution of complex integrations across PMS, POS, CRS, payments, and property systems.

  • Opera PMS, Maestro, StayNTouch
  • Symphony POS, Micros
  • Sabre CRS, SynXis
  • Payment gateways & franchise systems
Specialized teams across infrastructure, security, and projects support complex hospitality environments—ensuring critical systems operate seamlessly across every property. 
 Trusted by Midwest businesses in security-focused industries

 

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Built for multi-property hospitality operations



Operational, security, and infrastructure capabilities designed for real-time guest environments.

  • Hospitality-focused technical team
  • PMS, POS, and CRS system support
  • Multi-property network and infrastructure management
  • 24/7 monitoring and proactive issue resolution
  • Security across endpoints, networks, and guest systems
  • Vendor and franchise system integration support
  • Payment system and PCI-aligned security controls
  • Property-level network standardization and deployment
  • Incident response and operational continuity support
  • AI-driven insights and operational analytics support

Case Studies

JMARK is a strategic partner rather than a vendor. The relationship runs both ways—their expertise guides our initiatives, and our needs inform their solutions.

Rakesh Gupta, VP of IT

Rakesh Gupta
Keep Reading
Employees 7000+
Industry Hospitality & Hotels
Headquarters Alpharetta, Georgia
IT has evolved from a cost center to a revenue generator. JMARK made that possible by handling the foundation so we could focus on what’s next.

Rakesh Gupta, VP of IT

Rakesh Gupta
Keep Reading
Employees 7000+
Industry Hospitality & Hotels
Headquarters Alpharetta, Georgia

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Engineered infrastructure

Servers, storage, networking, cloud, and workstations engineered for reliability from day one. Start with a network evaluation.