Our Culture: Best Place to Work in the Midwest | JMARK

The way we treat our people is the way we treat our clients.

At JMARK, culture and service aren't separate ideas. Thirty-five years of private ownership means consistent leadership, tenured teams, and relationships that go all the way to the top.

Learn about JMARK

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Your team today is your team tomorrow

JMARK’s average team member tenure is over eight years. That means the people partnering with you know your industry, your business, and what effective, responsive service looks like.

The JMARK Manifesto

This is who we are. No pretense, no shined-up, focus-group tested taglines. Just the raw, unadorned breakdown of everything JMARK stands for, straight from the heart of JMARK CEO Thomas H. Douglas. These are our values. The foundation for our commitment to honesty and the source of our passion. This is where teamwork begins, and accountability follows through. In these words, you’ll see how excellence breeds fun, and vice versa. This is a vision of where we stand and where we are headed. Why we do what we do, and why we are determined to be the best at it. These are the guiding principles that light the way as we pursue greatness for ourselves, our partners, and most importantly, our clients.

Disciplined responsibility

Our commitment to the people and communities we serve isn’t aspirational here. It’s operational.

11% of JMARK employees are veterans

Supporting veteran transition from military to civilian life is deeply personal to us.

Partnership with The Warrior’s Journey

We offer continuing education, free counseling and life coaching, and a community where veterans can thrive.

A “leave no one behind” mindset

A veteran’s transition is a family journey. Our resources are designed to lift up the entire household, as well as the individual.

Six values. One culture. Every day.

This is just how we operate, and it's a lot of fun. Every quarter we recognize team members who Live the 6. Every month we share a meal, celebrate each other, and find many reasons to laugh.

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Honesty We honor our commitments, whether verbal or written. We offer and deliver solutions tailored to the goals of our clients, with complete candor.

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Teamwork We initiate, build, and maintain our relationships on a foundation of trust and respect. Together, we prevent problems and find solutions.

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Accountability We take pride in our obligations to individuals, organizations, and communities. We do what we say we will do.

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Passion We believe people should love what they do and where they do it. As service providers, we care about the industries, markets, and services of our clients.

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Excellence Through initiative, ingenuity, planning, execution, and follow-up, we exceed expectations. Ninety-nine percent is not good enough.

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Fun We believe in having a good time and expressing our appreciation. We know that being our best means laughing as teammates, collaborating as friends, and finding joy in our day-to-day.

Work somewhere that works for you.

JMARK is consistently rated as one of the best places to work in the region. If you're looking for a place where what you do matters every day and your growth is invested in, we'd like to meet you.

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We’ll shoot our IT out. (Just kidding. Safety first.)

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Coolest volunteers in the entire Midwest

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Named THE “Best Place to Work” ...need we say more?

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Strike a pose.

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Girls just wanna have fun (at our  Annual Christmas Party).

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Family Fun Day at Silver Dollar City.

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The Growth Team out on the town.

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It’s Halloween all the time here, especially at our all company meetings.

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Ugly Christmas sweater day at the office.

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Hey, batter batter.

Your IT partner should do more than keep the lights on.

Unlike typical MSPs, JMARK delivers enterprise-grade IT through premium partnership and long-term stewardship.

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