Case Study | Energy / Oil & Gas  

Preventing downtime in distributed operations 

How Trailblazer Energy reduced infrastructure risk, improved security, and stabilized operations with JMARK

 
Trailblazer Energy Case Study
$220K
saved in infrastructure upgrades
$1.8–$2M
downtime risk eliminated
Near-zero
downtime across operations

Industry

Oil & Gas

Headquarters

Tulsa, Oklahoma

LOCATIONS

4 sites (Texas operations)

EMPLOYEES/USERS SUPPORTED

40 / 50

IT MODEL

Fully managed IT

Systems

Production systems, infrastructure, field operations

“When we had a cybersecurity event, JMARK responded with urgency—quarantining every device. What could have been a breach became just an attempt.”
Shawn Brown, Director of Shared Services, Trailblazer Energy
Shawn Brown , Director of Shared Services, Trailblazer Energy

The Challenge

Trailblazer operated a highly complex infrastructure for its size, with 42 servers supporting just 40 employees and critical production systems. As their previous MSP declined, leadership was forced into a reactive IT role—managing infrastructure, security, and budgeting internally—while facing significant risk from outdated systems, unreliable backups, and potential multi-million dollar downtime exposure.

JMARK partnered with Trailblazer to modernize infrastructure and reduce operational risk, including:

Infrastructure Reliability & Modernization
Consolidating servers and rebuilding infrastructure into a scalable, forward-looking environment.

Security & Risk Management
Implementing fail-safes, monitoring, and rapid response protocols to protect against cyber threats.

Strategic Planning & Engineering
Providing proactive planning, engineering expertise, and long-term infrastructure design.

The Solution

The Outcome

With JMARK, Trailblazer transformed its infrastructure from a high-risk environment into a stable, scalable foundation. Server consolidation alone eliminated approximately $220K in upgrade costs, while redesigning infrastructure removed a potential $1.8–$2M downtime risk tied to catastrophic failure scenarios.



Operationally, the impact is clear. A cybersecurity event in 2024 was contained immediately through automated fail-safes and rapid response, preventing a breach. Today, the company operates with near-zero downtime and improved confidence in infrastructure and security—enabling leadership to focus on growth.

How JMARK supports Trailblazer’s environment

Infrastructure built for distributed operations

  • Scalable systems supporting field and office environments
  • Reduced complexity through server consolidation
  •  Reliable performance across locations

Security & operational data stewardship

  • Proactive monitoring and incident response
  • Infrastructure fail-safes to prevent breaches
  • Protection of operational and financial data

Strategic partnership & infrastructure planning

  • Forward-looking infrastructure design
  • Support for acquisitions and growth
  • Engineering expertise beyond traditional MSP support
Explore our solutions
quote mark

 

“The bench strength at JMARK is exceptional—it’s a huge relief not having to do all the heavy thinking ourselves.”

Shawn Brown, Director of Shared Services, Trailblazer Energy



 

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