How JMARK Helps You Solve Your Problems
Our philosophy: solve your problems before they take you down. Our deep bench of 85+ certified technicians and engineers proactively monitors your networks to identify any anomalies. From there, any detected issues will be resolved before they impact your operations. This means your staff will have more time to focus on core tasks, leading to higher productivity and morale.
Why Partner with JMARK for IT Services
Specialized Skills
Learning never stops. Our technicians and engineers continually educate and receive certifications for the latest industry skills. Our team maintains certifications in areas like Microsoft Azure Fundamentals, Cisco Certified Network Associate, Microsoft 365 Administrator, and more.
More Time Back
20 more hours, to be exact. Thanks to a third-party research study, JMARK clients enjoy 20+ MORE hours of discretionary time each week compared to other companies. Our approach to network monitoring, patch management, and guaranteed SLAs means you spend less time worrying if your tech works and more time building the best business possible.
Stress-Free Scalability
No hidden fees. A personalized experience. JMARK’s transparent pricing model considers the number of workstations, servers, and users within your organization. From there, you’ll receive a custom 5-year technology plan that ensures your technology continues to meet your needs as you grow. This means you can expect predictable costs and a roadmap for your company’s success.
The JMARK Difference
When you partner with JMARK, you get more than an IT provider. You get a strategic partner with access to advanced tools, purchasing power, and the strategic expertise you need to innovate and move your business forward. Whether we’re supporting your internal IT team or fully managing your technology, our security-first design, detailed technology plans, and guaranteed service level agreements will ensure your business is built to grow.
For 35+ years, JMARK has provided managed IT services to businesses of all sizes. With that experience, we’ve learned that people come first. Always. You deserve every tool and resource needed to help you succeed. Because when you win, we all do.
How It All Gets Done
Managing IT has two key parts. We help you handle both so you can focus on what matters most.
Operations of IT
Daily tasks covered:
- Hardware management
- Software updates
- Security and backups
- Help desk support
Business of IT
Aligning IT with your goals:
- Optimize your budget
- Design effective systems
- Ensure necessary resources
What it Means for You
- More Time: Focus on strategy, not IT.
- Peace of Mind: Trust your IT is secure.
- Productivity: Keep your team working smoothly.
- Reduced Risk: Protect your business from threats.
Let us manage your IT. You drive your business forward.
Seamless Managed IT, Stronger Business
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Help Desk & Tech Support
You’ll receive a dedicated service team to help you with any IT-related issues, 24/7. Whether you have technical questions, need to troubleshoot, or want some guidance on software and hardware use, we’re here for you every step of the way.
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System & Server Monitoring
You’ll always have eyes on your network. 24/7/365. Our proactive monitoring means any system health issues or cybersecurity threats will be identified and addressed before they escalate. This means we’ll address any issues behind the scenes so you can continue providing the best service to your customers, uninterrupted.
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Backup & Disaster Recovery
Your data is your most valuable asset. We take that seriously. You’ll receive regular backups so that your information stays safe and retrievable in case of system failure, data corruption, or accidental deletion (oops!). If a disaster occurs, you’ll have an actionable disaster recovery plan that our team will follow to recover your data and restore your systems to their previous state. That way, you’ll spend less time waiting for a fix and more time getting back to business.
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Business Technology Roadmap
These days, technology is a fundamental part of modern businesses. You’ll receive a detailed, personalized equipment plan that outlines when to update your hardware and how much it will cost. This transparency means your technology transforms from an added feature to a pivotal part of your overall strategic initiatives.
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IT Projects & Hardware
We’ll make sure you get the right devices when you need them. Whether you’re upgrading existing equipment or implementing new systems, our team will handle the project from start to finish. From planning to purchasing to installing and setting up, we’ll ensure all hardware is seamlessly integrated with your IT infrastructure. Because your equipment should work hard for you, not create more hard work.
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Cybersecurity Services
In today's world, cyber threats are pervasive, and cybercriminals target businesses of all sizes and industries. JMARK offers an end-to-end security solution that integrates tools and products from eight of the world's leading technology companies. This comprehensive suite of defense measures works in harmony to ensure your business remains protected around the clock. With JMARK, you can be confident that your data is secure 24/7.
Enhance Your Business Success with Managed IT Services from JMARK
When you’re running a business, there’s an endless list of things that hit your desk daily:
• Cash flow issues
• Leadership decisions
• Growth strategies
The last thing you need to worry about is whether your technology can help you tackle that list of to-dos with confidence. That’s why having reliable IT support is crucial. Whether it’s handling daily operations, aiding your long-term strategic goals, or protecting your assets from the latest cybersecurity threats, JMARK offers a suite of Managed IT Services that are proven to help you make the most of your technology.
Fill out the contact form below and one of our team members will be in touch.