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Exhausted Businesswoman

Why the “Friendly Help Desk” Model is Killing Your Business

You won’t notice the damage all at once. It’ll show up when your best engineer quits. When the board asks for your thoughts on long-term tech strategy… and all you can think is, don’t get hacked. When you get blindsided by an audit or breach — and your MSP says, “We didn’t see it coming either.”

presenting in a work meeting

Why PE-Backed MSPs Fail You When It Matters Most

You don’t need faster tickets. You need fewer of them. And no private equity playbook is going to get you there. Because this isn’t about speed. It’s about alignment. It’s about accountability.

JMARK Employee Discussing with a Client

Humanizing IT. Amplifying Connection. A Better Way Forward for Community Banks.

Community banks thrive on trust, relationships, and reliability, the very things that private equity rollups put at risk. At JMARK, we’re still privately owned, rooted in the Midwest, and built to serve people over profits.

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