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A Proactive Partnership to Increase Productivity

In the banking industry, every second counts. With JMARK, you can bid farewell to IT-related downtime. Our proactive monitoring ensures that potential issues are detected and resolved before they impact your operations. Your staff will have more time to focus on core banking tasks, leading to increased productivity and a more streamlined workflow.

SIMPCare not only gives you the immediacy of having an on-site IT service but pairs it with the accountability and outcomes of JMARK’s managed services. We believe in keeping what works for you while finding ways to make it even stronger.

1. Monitoring: Watching over your network 24x7x365.

2. Infrastructure: Boosting performance behind the scenes.

3. 98%: Average client satisfaction score for our banking team.

4. 25: Financial institutions supported by JMARK.

Let’s Grow Together

Why SIMPCare? In addition to working with your internal IT team, JMARK’s deep bench of over 85 award-winning technicians will give you access to the advanced tools, purchasing power, and strategic expertise you need to innovate and move your business forward. Our dedicated team of engineers understands the nuances of the financial industry and what it means to be compliant for your bank and customers’ ultimate satisfaction.

Whether you’re opening new branches, launching game-changing services, or wanting to enjoy a “No Findings” technology score on your next audit, our team will be with you every step of the way.

With SIMPCare, you’ll gain access to:

· Proactive problem solving

· Security-first design to protect your financial privacy

· Long-term equipment plans and budgets to meet your growing needs

· Patching and maintenance that won’t interrupt daily operations

· A dedicated Client Relationship Manager for all your business-related questions

· Guaranteed outcomes and service level agreements (SLAs)

With SIMPCare from JMARK, we believe in giving you every tool we can to help you succeed. Because when you win, we all do.

The JMARK Difference

For over 30 years, JMARK has been providing innovative managed IT services to organizations of all sizes. With that experience, we’ve learned a few things. Most importantly: people come first. Always. Whether we’re troubleshooting issues or automating banking services, JMARK is committed to giving people the peace of mind and time back to focus on the things that matter most.