Stephen’s I.T. career mostly started with taking an impromptu quiz in high school for the Future Business Leaders of America in relation to computer troubleshooting. He scored high enough on the quiz without any real experience that his school went to a state competition.
After high school, he went to college to obtain his associates in computer information systems and computer networking. He took a job providing computer support for HP for a short period of time before being hired by JMARK.
Stephen started at JMARK as a help desk technician in 2009 and has moved into multiple roles throughout the years, including working on the Medical Services team as a systems administrator II, improving JMARK’s HIPAA compliance, starting the client onboarding team, and taking a position as director of project implementation.
He has seen the company make multiple changes in structure and maturity, but says that “With every change we make, we keep a focus on providing a unique customer experience that has truly been amazing to be a part of. Every year, we identify new challenges and ways to provide value to our customers, all which require gaining additional knowledge and a better understanding of how our customers use technology and how it can provide value within their businesses.”