Signs You Have Outgrown Your Current IT Support Provider in Tulsa

A growing business will eventually reach the point where it becomes too large for its current IT support provider in Tulsa. However, it often takes too long for business owners and managers to realize that their business requires a new IT support team. Let’s take a look at some indications that you may have outgrown your current IT provider:

Your Competitors Have Superior Technology

If you can’t provide your clients with the most efficient solutions, they will flock to your competitors in due time. You have to keep pace with the competition’s tech additions and upgrades; otherwise, your business will be at a considerable competitive disadvantage. If your IT support provider hasn’t upgraded your tools in years and if there is nothing in the pipeline, it is cause for concern.

Slow Response from Your IT Support Provider

If it takes a while for you IT vendor to respond to your inquiries or if you receive no response at all, it is time to move on to a new provider. There is nothing wrong with posing questions and raising concerns regarding IT matters on a regular basis. You should receive timely responses that address your concerns. Anything less is grounds to move on to a new IT support provider in Tulsa.

Your Email is Down or Malfunctions on a Regular Basis

Consistent email outages and/or frequent visits from technicians to reboot the server is a sign you need to find a new provider. Taking the system offline for upgrades or repairs should not happen with any sort of regularity. If you have outgrown your email operations model, your current IT support provider might not let you know due to a fear you will find a new vendor. Transition to a provider that can support the demands of your company and you will enjoy email from the cloud that does not require monthly backups and pesky upgrades.

Your Vendor Frowns on Cloud Solutions

There is no longer a good reason to be concerned about using the cloud in the context of business. The problems that once existed with the cloud have been resolved. In fact, a decent cloud vendor probably has superior security than the majority of in-house vendors or small IT vendors. There should be no resistance to taking advantage of cloud solutions.

You are Still Operating Outdated Software or Hardware

If your server or desktop is out of date and your IT vendor is not pushing for upgrades/replacements, it is a red flag. An operating system from 2003 or older is outdated. You will eventually need new software even if your IT vendor isn’t pushing for it. Keep in mind an outdated system is a prime target for hacks that have the potential to bring your business to a grinding halt, expose sensitive data, and alienate your clients.

At JMARK Business Solutions, our IT support team in Tulsa has your IT needs covered. If you do not currently have an IT provider or have outgrown your provider, look no further than our group of tech experts. Whether you are looking for digital security solutions, server management and support, network support, assistance with cloud computing or backup management, we are your one-stop source for assistance. Contact us to learn more!

Benefits of Online Backup Explained by The IT Support Experts in Tulsa

Imagine a scenario in which you spend hours creating an elaborate report. You are just about ready to save and print the file when the power re-sets. Your work disappears. In some instances, it is the power malfunctioning. In others, it is a water leak or a crisis of another sort that makes your files and programs inaccessible. We’ve all been there. Though it is sometimes possible for a professional to extract some data, there is a better way. Online backup is a solution worth considering. Our IT support team in Tulsa can help you implement online backup to perfection. Let’s take a look at the benefits of online backup.

Secure Data Storage

The prospect of losing an important file or enduring a full hard drive wipe-out is quite intimidating. Such a disaster has the potential to make hours of hard work completely fruitless. The solution to these problems might be storing your data online. Don’t immediately shoot down this idea. It is safer than it seems. Backup up online provides your organization with the opportunity to use a minimum of two remote servers that backup copies of your information. There is little chance your computer and the remote servers will malfunction at the same time. In fact, such an event has never happened.

Rely on online data storage and you won’t have to fret over hackers or others accessing your private data and pilfering your programs. The groups that provide online backup services understand potential threats. They ensure your data is stored in a secure manner. Encryption adds that extra layer of security to drastically minimize risk. The IT support experts in Tulsa agree online backup is safer than saving to a hard drive.

Automatic Save

Take advantage of online backup and you can set it up so your computer saves data to your online backup account in an automatic manner. This is as efficient and secure as it gets. You won’t have to spend a second worrying about whether your data was backed up at the appropriate time or in full. It is all done on your behalf so you can access copies of your data whenever you desire.

Multiple Copies of Data at Secure Remote Locations

Backing up online essentially means using the web to save information to a remote server database. The data is uploaded online so a copy can be stored with a professional storage service outside of your office. This way, there are multiple copies of your files available regardless of what sorts of crises arise at your office.

There are no Size Limitations

One of the key advantages to online backup is data storage does not have limitations. The is ample space for your organization’s data. It is nearly guaranteed that you can back up your full hard drive including all files, programs and even photos without limitations.

If you have any concern about your online backup, server management, network issues, digital security or general IT, don’t wait until disaster strikes. At JMARK Business Solutions, Our IT support group in Tulsa is here to make your organization that much more efficient and secure. contact us for your tech challenges and you will find your business operates much more efficiently.

How IT Support Providers in Tulsa Use Storage to Offer High Availability Services

Providers of IT support in Tulsa are citing availability as one of their biggest selling points. For companies that are yet to transition to outsourced services, the big question is: why is availability so important?

In today’s highly connected world, most companies conduct business online as well as offline. In fact, some conduct business only online. This is a convenient arrangement for both customers and companies. Customers can get what they need whenever they need it, while companies can earn revenue around the clock.

All is well as long as everything is up and running. But emergencies happen unexpectedly, such as server crashes, network failovers, and cyberattacks, resulting in downtime. In terms of earnings, downtime means financial losses, especially for companies with high-traffic websites. Thus, high availability is a critical component of a company’s success.

Currently, third-party providers guarantee availability by leveraging storage. Cloud computing platforms like Amazon Web Services, Microsoft Azure, and Google Cloud deliver virtually limitless storage, making it possible for providers to offer reliable backups.

The Role of Backups in Availability

  • Minimizing losses – In some cases, the system doesn’t just go down— data is irretrievably erased too. Without backups, the data is gone forever. But with backups, data can be restored to an earlier state before it got corrupted.
  • Destroying infected data – Sometimes, data is not lost, but it still becomes infected so companies have no choice but to dispose of it. Fortunately, they don’t have to worry about losing that data when it can be recovered.
  • Speeding up the restoration process – Restoring data from a readily available backup is quick, so downtime is cut short. Any further loss is also nipped in the bud because the system goes back up along with the lost data.
  • Facilitating easier testing – Since production environment is hands-off for testing, a copy of it should be used. With backups, getting that copy is not a problem. Companies can play create different use cases with the data and not worry about compromising data used in production environment.
  • Maximizing available storage – Providers of IT support in Tulsa have access to plenty of storage, so companies subscribed to their services have access to it, too. It only makes sense for these companies to want to get the most out of their subscription fee.
  • Increasing data security – Backups have a retention period which companies can configure. Thus, a company handling sensitive information may want backups to be destroyed daily, while another company may hold out for a longer period (usually a week).
  • Improving backup restoration efficiency – Some instances require partial or even granular backups, and not full-system backups. When backups can be restored on an as-needed basis, only the necessary time, effort, and resources are used.

If your company is handling large amounts of data, it’s better to outsource your backup process to a provider of IT support in Tulsa. We at JMARK Business Solutions are happy to be of service. Contact us today to learn more.

6 Reasons Why Businesses Need External IT Support in Tulsa

When it comes to IT support, Tulsa businesses often wonder what to do. SMBs don’t have the resources to hire a full team of IT professionals to handle all their technology needs. But, they rely on technology for many aspects of their business. Looking outside for professional IT services is becoming the new normal to manage technology for SMBs.

An outside IT support company is committed to managing your IT needs and it has the experience to pull it off. Here are some of the reasons why these companies are more important than ever.

Deliver a Proactive Management Model

They move you from a break/fix cycle to a proactive management model of your technology. Most SMBs work in a break/fix mode where they deploy servers and hope they don’t break down. When they do break, you pay to fix it. A proactive approach involves monitoring key pieces of technology to identify problems early. Then, you deploy the right personnel to fix the issue.

Oversee Technology Assets

IT professionals manage your technology assets. Do you know how many PCs you have active on your network? Do you know where they are physically located? What are their MAC addresses?

It’s good practice for every business to have a full inventory of what assets they have. That’s something you will get with good IT support in Tulsa. They will ensure that you have the hardware you need while not paying for software licenses you no longer require. That can save you quite a bit.

Offer Up-to-Date Technology

They keep your technology up to date. Technology is constantly changing these days. To keep your company at the head of the pack, you need technology that keeps up with your business. An external IT service provider can make that happen. They can keep your servers and PCs current with software upgrades and patches. They can help you make the most of your assets at the lowest costs possible.

Increase Productivity

They keep your workers productive. When you are not managing your technology, something is going to break down. Then, you have to scramble to get it fixed. While it’s down, your employees aren’t getting their jobs done- lost productivity is an expensive way to lose money. With proactive technology management, downtime is cut dramatically. That means your employee productivity levels will go up.

Maintain Reasonable Costs

Their cost is much easier to manage. With an external IT service provider, you pay a fixed monthly fee. This tends to be much less expensive than the cost of hiring an internal IT department. As you need to add technology, the monthly price may go up, but not nearly as dramatically as it would if you had to manage things internally.

Ensure Data Confidentiality

They keep your data confidential. Cyber attacks are a rising threat to businesses of all sizes. Every attack puts your business at risk. You need security experts to help build a fortress around your internal assets. Unless you want to hire a lot of security specialists, an external provider is the answer. They have the knowledge and expertise, along with the software tools, to do just that.

Unless you are an IT company, your focus should not be on managing or supporting your technology. Bringing in an external provider for IT support in Tulsa is a solid business option. If you want to explore your options, call the experts at JMARK Business Solutions, Inc..

How Banks Can Benefit from IT Support in Tulsa

Banks are continuing to rely more on technology and the use of IT support in Tulsa can help banks in a variety of ways. The use of a managed service provider (MSP) will allow your employees to be more productive while also simplifying day-to-day operations. Using the latest technology will also help you compete against other banks and financial institutions. Here are a few more ways your bank can benefit from a partnership with an MSP:

Cost Management

Are you looking for a means to cut costs? As you know, maintaining costs is a primary goal for banks and any other organization. The use of an MSP will allow you to utilize the latest technology at a fixed monthly rate. Instead of hiring outside sources that charge by the hour, you can have your own dedicated IT team that is available 24/7. Over an extended period, you will notice that it is much more affordable to use an MSP instead of paying for costly repairs that can happen at any moment.


Cyber security is the number one concern for a majority of banks and other financial institutions. Banks cannot afford to be susceptible to hackers and must use the best technology to prevent hackers or malicious software from accessing personal accounts. Cybercrime is growing in complexity and it is important to have an MSP that offers the latest support against a broad range of threats. Banks that use IT support in Tulsa will be able to take advantage of the latest antivirus software and receive regular security updates. They will also be monitored around the clock for any suspicious activity and will be notified immediately for any unusual activity.


The banking industry is always changing and the use of an MSP will allow your bank to grow and adapt to a changing environment. On the other hand, banks that do not have an MSP can quickly become outdated and can be burdened by obsolete technology in only a short amount of time. Naturally, this creates a severe competitive disadvantage which may be too great for a bank to overcome. Each bank has individual needs, fortunately MSPs have the flexibility to meet these needs.

Banks can significantly benefit from IT support in Tulsa. At JMARK Business Solutions, we enable banks to grow and adapt to the always-changing technological world. Our computer experts specialize in allowing banks to control costs, provide cyber security, and offer scalability services. Our primary goal is to help your employees use the most recent technology while also protecting your business from evolving cyber security threats. Contact us today to learn more.

IT Support in Tulsa Can Help You Be On Your Way to a Smarter Healthcare System through the Cloud

The world of healthcare has seen some dramatic shifts in recent years. Most notably, the introduction of more “smart” devices into the marketplace has brought aging hospital equipment into the 21st century. More and more healthcare devices are now being connected to either manufacturer clouds for data storage or to a hospital-wide network that makes patient files easily shareable. So what comes next according to companies offering IT support in Tulsa?

Building a Better Cloud

With the way the cloud has come to proliferation, it may seem shocking to say that it isn’t quite good enough yet to meet all of our healthcare needs. For many people, the cloud is the most useful tool we’ve ever seen for managing data. However, when it comes to healthcare, there are simply too many regulations, interested parties, and data sources for the current cloud system.

What the New Cloud Really Needs

In order for healthcare-related IoT to function the way it should, it needs to be supported by an immense investment in cloud infrastructure by an IT support provider in Tulsa. First, it needs to be able to handle incoming data from a wide range of in-house medical equipment as well as at-home monitoring equipment. Since all of this equipment is made by different manufacturers, there needs to be standardization of how that data is transmitted to a central cloud and how it is stored for later reference.

Next, there needs to be a means for controlling access to patient files via permissions and personalized portals. Patients, healthcare providers, insurance agents, regulatory boards, and researchers all have an interest in the data that is being gathered, but should not all have the same level of access to patient records.

Finally, the healthcare cloud of the future needs to be able to handle the vast sums of data that will be coming to it from every direction. From simple heart rate monitoring to sleep monitoring, medication tracking and more the current cloud is not prepared for the exponential rate at which this data will be created.

Maintaining a Cloud of This Magnitude

Currently, there are ways to connect cloud resources from far ranging geographical locations to achieve greater storage capacity and accessibility. However, for the purposes of keeping data safe and secure, especially in the event of a disaster, the data recovery mechanisms for such a cloud also need to meet higher standards than anything we have in place today. If healthcare providers are relying on fully digitized patient files to provide them with real time data, there is no room for data loss in the equation. Naturally, local and federal regulators will find this the most objectionable point when it comes to moving healthcare to the cloud anyway.

As the cloud continues to improve with time, there is plenty of room for further advancement. Currently, there are a handful of mainstream devices using the IoT philosophy to better connect patients and their doctors. In the future, we expect to see this technology to become far more prevalent in healthcare centers. What happens next will depend entirely upon the cloud systems set up by IT support providers in Tulsa. At JMARK Business Solutions, we are one such provider of IT support and solutions to businesses. To learn more about our company and cloud solutions, contact us today.

How Businesses Can Use IT Support in Tulsa to Increase Mobility

In today’s world, mobility is playing an ever increasing role for companies that use IT support in Tulsa. With increased mobility, employees are able to work remotely while still being interconnected with other employees in the office. They can use various devices, whether it is a mobile phone, tablet, or their own personal computer. As job mobility becomes increasingly popular, here are a few things that your business needs to consider:

Why Use A Mobile Workforce?

The primary purpose of a mobile workforce is to increase production, convenience, and flexibility. Employees are able to work from any location that has access to Wi-Fi and they are not limited to solely working inside an office. With increased mobility, employees have a higher job satisfaction while also not suffering any lapses of production. Over the next few years, analysts believe that job mobility will become any more popular than it is today. As businesses increasingly take advantage of job mobility, it is important for businesses to use a managed service provider that offers the latest IT support in Tulsa that seamlessly provides job mobility for each employee.


The key component of a mobile solution is the interconnectedness of each device. These interconnected devices are typically laptops, cell phones, and tablets, which allows employees to work at any location and remain connected to other employees. Each of these devices uses applications that can access company data from any location. Understanding how each device interacts with each other allows you to troubleshoot in an efficient manner if any problems arise.

Device Management

The use of mobile application management directly applies company policies to each device and applications that are a part of the mobile solution. These policies enforce security and help employees stay protected. Without any specific company policies, employees can become victim to a wide variety of cybercrimes. Fortunately, device management is easy to use and provides enough flexibility to enable companies to use multiple forms of device management.

Data Protection & Access

Various types of malicious software are always being created to penetrate security vulnerabilities and gain access to valuable information. One of the key functions of mobile solutions is the protection of valuable company data. Employees will be accessing confidential data from a wide variety of places, and it is critical to keep this information safe and secure. Fortunately, the use of encryption prevents data leakage and prevents anyone that is outside your company from gaining access to this confidential information. Employees can freely access data on their personal devices without worrying about becoming the next victim of cybercrime.

As you can see, the mobile workforce is growing at a fast pace and it is important to understand it fully. JMARK Business Solutions is a managed service provider that enables companies to take advantage of mobile solutions with the use of the latest IT support in Tulsa. Our goal is to help your organization become even more successful with the aid of IT technology. We believe in providing simple and innovative solutions to help companies in today’s technical world. Contact us today and let us help you begin using a mobile workforce.

MSPs’ Role in Providing IT Support in Tulsa Redefined

Over the last two decades, many enterprises have been hiring MSPs’ services for IT support in Tulsa. Initially, MSPs were playing a single role of hosting websites for their clients on the Internet. This changed towards the late 90s when they started playing the role of “rented” IT admin. Their job was simply to maintain hardware and software for their clients’ computers.

Fast forward to the “cloud computing era” and MSPs had their roles completely redefined. Their job became more sensitive and diversified. In the recent past, these roles have constantly been evolving to the benefit of business owners. As a businessperson, you understand that holding onto yesterday’s business methods may probably work for you today but will work against you tomorrow. If you rely on MSPs for IT support, it’s important that you keep up to speed with the changing IT landscape.

Here are some of the services that your MSP should be offering you today:

1. Data Security

Statistics indicate that cybercrimes are on the rise. This implies three things:

  • The risk of losing your business data is higher than before
  • Cyber criminals can steal sensitive customer information
  • When confidential information is stolen, your business’ reputation is under threat

Data stands out as the most valuable asset to any business and must be protected at all cost. With that in mind, you need to come up with a solid security plan for your business data. On the grounds of infrastructure and experience, your MSP is best placed to protect your data— the provider has all the technology and workforce to keep the criminals at bay.

2. Value Addition

Value addition is, to a larger extent, the major component of managed IT services. Traditionally, a provider would only offer services as specified by clients and under specified conditions. This has changed over time, with customers leaving a flexible room for their MSPs to innovate. By so doing, you concentrate only on running the business and leave all matters about IT for the provider to manage. In the end, your MSP will not only offer IT services but will also add value to your business through innovating better and more efficient technology.

3. Data Management

As your business grows, so does its data. Handling this data and keeping it safe at the same time could give you a headache. Today, this can be done by your MSP. The provider helps you to move the data to the cloud. With the data in a safe data center in the cloud, you can easily and conveniently access it. Besides moving data to the cloud, your IT support provider in Tulsa has an improved data storage and back up capacity and technology.

At JMARK Business Solutions, we specialize in providing businesses with the most innovative IT support in Tulsa. As your trusted IT partner, we will work with you towards success in every aspect of your business. To learn more, contact us today.

Benefits of Outsourcing IT Support in Tulsa

Your IT support partner in Tulsa doesn’t have to be in-house. Many businesses don’t have the time or resources to devote to an IT department with its own tools and training. While there are advantages to having your own IT team on the payroll, such as having more knowledge of your network than a third party, you can save a lot of money by outsourcing on IT expertise.

Easier Business Focus

The top reason you should consider outsourcing IT support in Tulsa is if you are a small or new business that prefers to focus on your own business rather than the technology that it runs on. You will not have to invest in as much hardware, software, deployment or maintenance. Outsourcing IT can be a turnkey solution for technology as well as paying a consultant to learn more business efficiency. It saves you from having to worry about all the extra accounting and expenses that go with an extra department.

You will be able to spend more time developing your Unique Selling Proposition (USP). Many times, companies get bogged down with technical issues, preventing them from creating a sharper focus on USP. This is the concept you need to keep testing to find out how you can dominate a corner of the market. You will also have more resources available for marketing.

Quicker and More Experienced Service

An experienced outsourced IT team is more likely to resolve a typical issue faster than an in-house team. A 24/7 help desk service is trained to work at a faster pace than an in-house staff. Quality IT providers hire certified technicians who constantly educate themselves about new technology. That’s why they also likely know more about security and can make your network more secure. Inexperienced in-house IT personnel are known to make mistakes that compromise security.

Another advantage to working with an experience outsourced IT team is that they will have dealt with a wide range of issues, giving them an edge in solving problems. You can learn from experienced professionals what type of solutions will work best for your business, rather than spending more money on experimentation.

More Prepared Disaster Recovery

Every business must be prepared for a natural or manmade disaster, although many businesses don’t bother worrying about it. Unprepared businesses can get wiped out if their data and equipment is damaged with no backup plan. Experienced IT teams usually make backup and disaster recovery top priorities so that the threat of disaster is minimized. It’s another example of how you won’t have to devote company resources to redundant work, such as making sure the data is backed up regularly.

The disaster recovery plan is designed to ensure there is minimal downtime in the event of a disaster. Ideally, your data is backed up in multiple places, including offsite locations. The data should be easy to restore in a matter of minutes instead of hours or days. Many businesses are moving toward cloud-based disaster recovery solutions, which saves them space and expenses.


The most reliable IT support in Tulsa comes from companies devoted to keeping up to date with the latest technology. To learn more about upgrading your IT services, contact us at JMARK Business Solutions, Inc. We put people first and technology second, using our team of experts to relieve stress.

IT Support in Tulsa Can Help Secure Your Mobile Workforce

Tips To Secure Operations and Welcome Innovation

IT support in Tulsa provided by a managed services provider is likely to be more cutting-edge than internal IT solutions. It will be abreast with the latest trends which define the industry, and will be able to provide you with the kind of support you need. One area where development is skyrocketing into unknown territory concerns mobile data devices. Smartphones, laptops, tablets, IoT (Internet of Things) and other things which can be used in a mobile capacity can pose many risks just as they can and do yield substantial benefit. In order to make full use of them, you need to be aware of certain codes of conduct and enforce them among your business’ staff. Several tips to help you accomplish this include:

  • Ensure your security system features multiple layers
  • Look into Identity as a Service (IDaaS) solutions
  • Have a security policy that is clearly laid out and facilitates accountability
  • Ensure important assets are under the highest security
  • Get beyond traditional login protections; think “multifactor”
  • Continuously and consistently monitor operations


IT support providers in Tulsa will likely relegate mobile devices to a specific portion of the network. This is done for several reasons. One, by isolating mobile devices it safeguards those areas of the network with more important data. Two, it can safeguard the mobile devices as well. Hackers know when they are dealing with a layered security system, and they know that this means spending more time and effort trying to create a breach— time that is better spent on mobile devices that are not protected by a layered security system, meaning that your mobile devices are less likely to be compromised.

Identity as a Service

IDaaS is becoming commonplace because it helps manage the security of your mobile devices proactively. IDaaS secures your operations centrally and facilitates convenient authentication protocols.

Clear Security Policies and Accountability

Newly on-boarded employees need to be appraised directly of your business’ security policies. Additionally, those who have been around for a while must be notified when new changes come down the line. If everybody knows what is expected of them, they’re more likely to have an attitude of security. For this to really work, you need to make employees accountable. Tell them what to do and ensure they’ve got a hand in doing it. With IDaaS and layered security, you’ll be able to tell who isn’t pulling their weight, and this can additionally help diminish security threats.

Secure Important Assets

Don’t let important business information be transferred. If it’s necessary for operations, make it possible to view from an internal server. But keep important data secured digitally like the man in a suit with handcuffs attaching a briefcase to his arm.

Multifactor Protection

Using a multifactor approach can help track devices in addition to putting an onus on employees to come up with a unique login/password combo.

Continual Monitoring

You’re not going to see anything unusual if you don’t look for anything unusual. So make a consistent practice of continuously monitoring operations across your network.

Source Hands-On Consultation

IT support in Tulsa through JMARK Business Solutions, Inc. can help your operations properly secure mobile devices to allow you greatest flexibility and utility of technology. In addition, we can troubleshoot, install, upgrade, and fix things as necessary. Contact us for professional security solutions.