A growing business will eventually reach the point where it becomes too large for its current IT support provider in Tulsa. However, it often takes too long for business owners and managers to realize that their business requires a new IT support team. Let’s take a look at some indications that you may have outgrown your current IT provider:
Your Competitors Have Superior Technology
If you can’t provide your clients with the most efficient solutions, they will flock to your competitors in due time. You have to keep pace with the competition’s tech additions and upgrades; otherwise, your business will be at a considerable competitive disadvantage. If your IT support provider hasn’t upgraded your tools in years and if there is nothing in the pipeline, it is cause for concern.
Slow Response from Your IT Support Provider
If it takes a while for you IT vendor to respond to your inquiries or if you receive no response at all, it is time to move on to a new provider. There is nothing wrong with posing questions and raising concerns regarding IT matters on a regular basis. You should receive timely responses that address your concerns. Anything less is grounds to move on to a new IT support provider in Tulsa.
Your Email is Down or Malfunctions on a Regular Basis
Consistent email outages and/or frequent visits from technicians to reboot the server is a sign you need to find a new provider. Taking the system offline for upgrades or repairs should not happen with any sort of regularity. If you have outgrown your email operations model, your current IT support provider might not let you know due to a fear you will find a new vendor. Transition to a provider that can support the demands of your company and you will enjoy email from the cloud that does not require monthly backups and pesky upgrades.
Your Vendor Frowns on Cloud Solutions
There is no longer a good reason to be concerned about using the cloud in the context of business. The problems that once existed with the cloud have been resolved. In fact, a decent cloud vendor probably has superior security than the majority of in-house vendors or small IT vendors. There should be no resistance to taking advantage of cloud solutions.
You are Still Operating Outdated Software or Hardware
If your server or desktop is out of date and your IT vendor is not pushing for upgrades/replacements, it is a red flag. An operating system from 2003 or older is outdated. You will eventually need new software even if your IT vendor isn’t pushing for it. Keep in mind an outdated system is a prime target for hacks that have the potential to bring your business to a grinding halt, expose sensitive data, and alienate your clients.
At JMARK Business Solutions, our IT support team in Tulsa has your IT needs covered. If you do not currently have an IT provider or have outgrown your provider, look no further than our group of tech experts. Whether you are looking for digital security solutions, server management and support, network support, assistance with cloud computing or backup management, we are your one-stop source for assistance. Contact us to learn more!