The JMARK Comprehensive IT Services & IT Support Solution

JMARK provides IT outsourcing solutions that really work to reduce complexity of IT for your organization. By properly managing technology specifically to match your business goals our strategy improves your organization's efficiency and profitability.

You need business IT support that increases productivity. We believe that technology should help you generate profit instead of burdening you with cost. By streamlining your IT operations we help you enhance employee performance and heighten customer satisfaction.

We're the technology experts, so you don't have to be. Our IT support services allow you to stay focused on your business and improve your bottom line. We provide round-the-clock monitoring and support services to improve network performance. We keep your data safe and secure which prevents downtime, reduces your business risk, and affords you peace of mind.

Our philosophy and culture build a roadmap for success.

Business profitability, personal customer service, and absolute accountability for every action are at the heart of the JMARK culture. It shows in everything we do, and our clients frequently comment that we've helped them improve their organizations as a result of their partnership with JMARK.

JMARK is selective in both the people we hire and the companies with whom we partner. Most of our employees have over 5 years experience in the industry and have delivered solutions for multiple companies.

We believe in a complete solution to every problem every time, and making absolutely certain our clients' businesses are better as a result of their strategic partnership with JMARK. If you're ready to see a change in the way IT serves your business success, you've come to the right place.


The JMARK Managed IT Services and IT Support Blog

We pride ourselves on exploring IT and Technology topics that matter to you and your business success.

Managed Services Providers – You Get What You Pay For!

Value-VS-Cost-Managed-Services-JMARKOver the years I have purchased a lot of things, I am guessing you probably have as well. Whether it is a new washer or dryer, a tool to fix or build something, a lawn mower, or a hundred other things; there is one truth that I have found to be a solid fact – over and over and over again – you get what you pay for.

Security – Whether in the Cloud or the Closet – Must Be a Priority!

Security-Cyber-Internet-Backup-ITA 2013 survey by LinkedIn reported that 54% of people who participated, felt that security was a top concern and even a deterrent when they consider incorporating cloud computing into their business practices.

7 Tips for Better Password Security

password-security-cybercrimeCybercrimes and threats to personal information are constantly on the rise. A day does not go by that we can’t read about someone’s e-mail, business, bank, or other online account being hacked. With hackers all around the world finding new ways of getting inside your personal online “space,” the need for a safer mechanism and new ways of protecting your information are at an all-time high.

You are a Target – Don’t be a Victim! – Free Cyber Liability Seminar

Cyber-Liability-JMARK-SecurityIn a recent article in the Springfield Small Business Journal, I talked about how every business has a multitude of attack vectors that could allow a hacker in. An attack vector being the source of entrance into your treasured data. This last year we have seen an increase in security threats unlike any that has ever existed. Hackers are exploiting every possible security  attack vector to: cause you harm, hold your data hostage, compromise your systems so that hackers can use them for their purposes, sell your client data, and just make life difficult. As if you didn’t have enough to be worried about; you now have to move SECURITY and CYBER LIABILITY to the top of the list.

Protecting Your Business from Destructive Malware

IT SupportDuring a recent IT support call we assisted a business owner whose employee had inadvertently allowed a very dangerous malware application in through the firewall and past the virus software.  Unfortunately in this situation the malware took advantage of the workstation’s network connections to infect every aspect of the network, including critical business information on the server.  Although we were able to help the client navigate through the difficult circumstances that would have otherwise destroyed the business information, the cost was substantial.  For this small business, the hourly fees, recovery costs, and lost productivity reached into the thousands.