Case Study | Healthcare  

Missouri Ozarks Community Health has partnered with JMARK since 2008 to support its IT infrastructure as the organization has grown. As the health system expanded from three to seven locations beginning in 2015, supporting 160 users across a distributed footprint required both internal IT and JMARK to scale systems, maintain uptime, and coordinate infrastructure across sites. With an EHR migration to Epic now underway and cybersecurity risks tied to patient data and HIPAA rising, that need for a reliable, scalable IT foundation has only increased.

With JMARK as a long-term partner, Missouri Ozarks has achieved consistent clinical continuity while scaling from three to seven locations. The organization now operates at approximately near zero downtime—protecting against productivity loss that can reach $50,000–$60,000 per day when systems are unavailable.

JMARK has also enabled efficient expansion, delivering pre-configured infrastructure that saves 20–30 hours per new clinic while freeing up more than 100 hours per month of internal IT capacity. As a result, IT is a stable foundation for growth—supporting initiatives like Epic EHR migration and giving leadership confidence in performance and planning.