Technologies such as cloud and mobile may have transformed every facet of business and society, but you do not need to be a “geek” to take advantage of these new digital opportunities. By partnering with the right professionals, you can leverage their skills and experience to implement these new technologies while retaining control of your I.T. platform.
Businesses today are reliant on technology. Even though the internet, mobile devices, cloud services, and other groundbreaking technology advances disrupted the way companies operate and transact, they also introduced a wave of innovative solutions which run many operations in modern organizations. However, with the creation of new technological innovations on a regular basis, businesses are finding it ever more challenging to keep up with the pace of change. In recent years, artificial intelligence, the blockchain, and augmented reality have moved into the commercial mainstream, and although they may hold opportunities which organizations can leverage to grow their business, the rate of change is overwhelming, and business leaders are finding it difficult to keep in sync with the latest trends.
Technological Innovation Has Created the Need for Specialization
The current proliferation of new technologies and the possible solutions they have to offer requires specialization. Due to the intricacies involved in understanding the technology and then being able to translate its benefits into business opportunities, no single individual can have all the skills required to achieve this successfully. A team of professionals, each with a deep understanding of their area of specialization, is needed to translate the features new technologies have to offer into business benefits. Not only should these specialists be able to reveal the advantages, but they should also have the necessary skills and experience to implement these effectively.
To take control of your technology and leverage the benefits new solutions have to offer, you need to partner with an organization that has the skills and experience to unlock the value of your I.T. In this situation, a true partnership is required, one where you and your partner undertake the journey together, ensuring you keep control while having access to specialist skills. A managed services provider (MSP) with the right mindset and engagement strategy is what you need. One that realizes true partnership success comes from understanding the customer’s business intimately and using this knowledge to align relevant technology solutions to their needs. However, it is essential that they ensure that you, the customer, are involved in making the crucial technology decisions.
The Benefits of Partnering with the Right MSP
There are multiple benefits to partnering with the right MSP, including cost reduction, access to skills, better service levels, greater innovation, and enhanced agility. A noteworthy I.T. provider will not only provide your business with these benefits but will also ensure you form part of the decision-making process so you can remain in charge of the technology which drives your business.
Reducing costs is an essential business function. Cost reduction to increase profitability takes much less effort than raising revenue. You have control over the process, and if you can improve efficiencies, you can reduce costs without detrimentally impacting your business. I.T. firms operate their business models on economies of scale. As such, they can harness this advantage and pass on these cost savings to the organizations they serve. By partnering with an MSP, you not only gain access to the specialist skills you need but also get your I.T. service at a lower cost.
Access to Skills
As stated, we live in a technology-driven business world, where the introduction of new innovative solutions continues to disrupt traditional operational models. Staying ahead of the curve and taking advantage of the benefits new technologies have to offer requires the experience and knowledge to implement these advanced solutions and align them to your business requirements.
Due to the wide variety of technologies, a modern business needs to deploy, ranging from servers and networks to cloud computing and security management, enterprises require multiple resources to have the expert knowledge necessary to implement each technology effectively. Due to the scarcity of these resources, organizations will find it far more cost-effective and efficient to partner with an MSP who has access to these skills than to try and recruit them directly.
Better Service Levels
Partnering with the right MSP is a force multiplier for both organizations. An MSP can only genuinely achieve success when their customers are successful. This business model leads to better service levels, as the service provider has a vested interest in ensuring your success. The service levels you receive from your MSP also tie in with the control you need over your technology. As technology implementation and support is an outcomes-based endeavor, your I.T. provider should tailor their service to meet your needs, and part of that alignment is ensuring you remain informed and in control of your technology decisions.
Since I.T. companies are directly involved in the I.T. industry, they have access to the latest technology and solutions through their industry network and vendor affiliations. Since they want your business to succeed, an effective MSP will seek out new ways technology can help drive efficiencies and growth. For this process to achieve its objectives, the MSP needs intimate knowledge about your organization so that it can align new technology solutions to your unique business requirements. Obtaining this level of intimacy requires a mutually beneficial partnership where the I.T. provider proposes solutions it knows will align with your business strategy while you retain control over the final decision to implement it.
Improved Agility, Flexibility, and Scalability
Operating in today’s dynamic digital economy requires agility. With rapid technology changes and resulting business model disruption, organizations can no longer commit themselves to a technology platform for an extended period. Your technology needs to adapt to your business, and with the rate at which technology is changing, your I.T. platform needs to be able to scale rapidly and provide you with the flexibility you need to leverage opportunities as they arise. Your MSP must not only provide you with trusted advice and support but should also give you access to an extended infrastructure platform which offers the agility your business needs. In this way, you can retain control of your technology while leveraging the flexibility of their extended platform.
Be “in Charge” of Your Technology by Partnering with a Trusted MSP
You do not have to be a “geek” to be in charge of your technology if you partner with the right MSP. The rate of technological change and the level of specialization needed to implement solutions effectively requires the expertise of professionals in their field. As your trusted advisor, your I.T. service provider should be able to help you reduce costs, provide you with access to technical skills, improve I.T. service levels, introduce innovation, and help you enhance the agility, scalability, and flexibility of your business.
JMARK has been helping businesses increase their success with the help of innovative I.T. solutions for thirty years. The driving force behind everything we do is to help our clients move their business forward and achieve their goals. To learn more about how we can help you take charge of your technology and make it work for your organization, contact us today.