What are your business strengths? As the new year brings new goals to the table, specialized I.T. solutions have the potential to help your business do what it does best, even better.
A new year means new business goals, right? It’s the perfect time to assess your organization’s strengths and challenges and map out where 2020—and beyond—should take you.
A great place to start is building on your business’s existing strengths. What are your superpowers? A finely-tuned workflow that results in off-the-charts efficiency? A lean team that leverages global talent?
Once you’ve identified these, it’s time to define how you can take those strengths to the next level.
Here’s a secret: When your I.T. systems are running smoothly, it’s easy to forget they even exist. Some I.T. solutions, however, can actually enhance those very business strengths exponentially.
Whether it’s the use of data analysis to keep you ahead of the customer service game, a business continuity plan that helps you seamlessly recover from a tech disaster and still reach your goals, or anything in between, I.T. can help make what you already do best, even better.
Here are some solutions you might want to consider:
Your business superpower:
Client retention and customer service
How to take it to the next level:
Data analysis
So. You’re an organization that loves your customers. For real. You pride yourself on effective marketing, customer satisfaction, and consistently meeting market demand. Encouraging brand loyalty is at the forefront of your business model and you’re willing to go above and beyond to make it a reality.
Brands, however, have more competition than ever before. Maybe in the back of your mind, you’re thinking, “I don’t want to just provide ultimate customer service, I want to be way ahead of the game.”
That’s where data analysis comes in. Outsourcing data analysis to professionals gives you more power than ever before. See, collecting data is only half the equation. Analyzing data allows you to know what your customers want before they do, stay on top of market demand, and customize client communication while keeping it efficient.
In essence, analyzing data is the key to more effective marketing. For those who find the personal touch of customer satisfaction deeply meaningful, this sounds counterintuitive. But by using hard data to see how your customers engage with your brand, you have a more succinct and strategic method of reaching them and meeting their needs.
Your business superpower:
Flexibility
How to take it to the next level:
Cloud computing and mobile device management
Maybe you pride yourself on a scrappy, resourceful, and agile team. Maybe you work regularly with freelance or contract professionals, bringing on global talent when you need to for special projects. Maybe you pride yourself on giving your team an ideal flex environment, where they can come and go from the office as they please. You close deals from wherever you need to, pull files on the go, hold meetings remotely.
All of these elements can contribute to a healthy work culture and a profitable business model. Tapping into the power of the cloud and leveraging mobile access, however, can make these aspects of team management so much easier, all while providing you with the security you need in today’s digital world.
The best cloud solutions let you access your infrastructure from anywhere, safely and securely. Unlike with a cumbersome office setup, you only pay for the storage you need, and your team can collaborate in real-time wherever they are.For many companies—both big and small—mobile device management is a part of this equation too. That’s why it’s important to find mobile business solutions such as corporate data segregation, securing emails and corporate documents, policy compliance, and integration of multiple mobile devices.
Take your company’s flexibility to the next level and watch your team soar.
Your business superpower:
Efficiency
How to take it to the next level:
Server management
Is your business a finely-tuned machine? Does your production pipeline chug along smoothly as each department and team member fulfills their daily tasks in relatively perfect harmony?
Whether you’re a large-scale corporation or a startup, efficiency is likely a quality you place a high value on. When your pipeline is chugging along smoothly, it’s easy to take invisible elements, like your servers, for granted.
Servers, however, are busy working overtime. They’re crucial in your day-to-day operations, from handling backups to web hosting to processing data, and much more. They’re integral to keeping your business running and when they fail, so does your efficiency. Server crashes can cause massive bottlenecks, destroy crucial data completely and cause clients to migrate elsewhere.
The key to maintaining efficiency is to head off server crashes before they become apparent, which is where outsourced server support comes in. Having professionals monitor your servers 24/7, anticipate problems, and respond rapidly when needed, lets you focus on what’s important: running the day-to-day operations of your business.
Your business superpower:
Growth mindset
How to take it to the next level:
Backup management and business continuity
Are you one of those professionals who always has an eye on the prize? Are you planning to scale your business, tap into a new market, or launch some ground-breaking products and services?
You probably know that growing your business means taking risks and focusing your resources on the elements that help you get to where you want to be. When you’re looking to scale up—or out—delegating tasks becomes essential.
Two items that are not only practical to delegate, but essential when you’re taking new risks, are your company’s backup management and business continuity.
Unexpected data loss when you’re trying to launch a new service or reach a new market can have disastrous consequences, both in terms of finance and operations, as well as customer loyalty. Why take that risk with so much at stake?Make sure that you are working with an I.T. provider that specializes in developing backup management strategies, as well as implementation and daily maintenance, for cloud-based, private and public data. This helps mitigate those risks significantly.
The second part of the equation is business continuity. In the event that digital disaster does come knocking during this delicate time—be it software malfunction, cybercrime, human error or a natural disaster—your business needs to be resilient.
Having a business continuity plan in place will result in quick and effective recovery after an I.T. disaster, letting you gather up the loose ends and keep looking forward. The best MSPs have entire teams dedicated to continuity and recovery. So while you’re busy chasing the horizon, why not leave the continuity details to a trusted partner so you can focus on growing your business?
Your business superpower:
Handling confidential information
How to take it to the next level:
Security management and compliance
Do your clients trust you with confidential or sensitive information? Do you regularly produce or handle information that would make a data breach absolutely disastrous? These kinds of breaches or cybercrimes can have real consequences for businesses of all sizes, be the consequences financial, legal or PR-related.
With the scope and sophistication of cybercrime increasing, accessing professional security management is a key way to strengthen your business. Look for an experienced MSP that provides quick-response support for security items such as intrusion prevention, virus and spam protection, data encryption, review and recommendation for enhanced security, and more.
Depending on your industry, you may also need an I.T. partner with in-depth knowledge of certain government regulations and policies to help you understand and keep your business in line with these requirements. Allow your clients, regulating boards, and partners to rest easy, knowing your security and compliance are in the hands of professionals.
To discuss how we can help you strengthen your business with I.T. solutions, contact us now at 844-44-JMARK or [email protected]