During a recent I.T. support call we assisted a business owner whose employee had inadvertently allowed a very dangerous malware application in through the firewall and past the virus software. Unfortunately in this situation the malware took advantage of the workstation’s network connections to infect every aspect of the network, including critical business information on the server. Although we were able to help the client navigate through the difficult circumstances that would have otherwise destroyed the business information, the cost was substantial. For this small business, the hourly fees, recovery costs, and lost productivity reached into the thousands.
Through this experience our technical experts saw there was a clear and urgent need to protect our NetCare clients from a similar business disaster. Our team spent many long days, nights and weekends developing and testing scripts and applications until we had a solution we knew would work. We deployed this protective technology on a Friday. By 8:00 the following Monday morning, because we were proactively protecting every aspect of the client’s network, our solution shut down an infected workstation, preventing it from destroying a network of dozens of PCs and servers! Although this is just one of many very destructive applications out on the internet, our team was thrilled to know that our NetCare Manged I.T. Support client was able to continue work this week, knowing we are doing everything we can to protect the business from the disruptions of an increasingly destructive malware campaign.
If you don’t already have JMARK NetCare Premier, we encourage you to consider signing up. This is the only solution that gives you the confidence that comes with comprehensive network I.T. support and protection from destructive malware for your business.