As a small to mid-sized business owner, you are already juggling many tasks as it is. Meanwhile, your company is expanding and your I.T. team has reached their limits when it comes to fixing problems and rolling out newer and better systems. If you were to assess your business needs, you would agree that it’s time to outsource some of your I.T. services to a provider in Tulsa. Here are some signals that tell you that it is time to outsource:
When Your Team Is Falling Behind
If your I.T. team is struggling to keep up with security fixes, new software rollouts, and answering the mundane questions that flood into their office each day, it may be time to add some additional resources to help them get caught up. By turning over some of your I.T. services to a third party provider in Tulsa, your team can focus on the most pressing issues within the office while the external service provider focuses on tasks that can be easily managed from afar.
When Your Team Isn’t Learning
A major problem that we encounter among I.T. teams in small businesses is a tendency to get so entrenched in day-to-day office life that they fail to learn and grow over time. On the outside, new threats are popping up all over the landscape. If your company doesn’t have the tools and resources to send your I.T. team for regular training on these topics, it’s time to bring in a team that is up to date. Otherwise, you may not even know that a threat exists before it hits you.
When Your I.T. Team Is Too Costly
Keeping a well-staffed I.T. team is expensive. If the costs are piling up just to keep your system running at a base level of success, it might be time to consider more cost effective methods. Outside I.T. teams often come at a lower cost because they are shared among many companies. You get the benefit of a high-level fully-staffed team without the added expense.
When Your Customers Are Getting Nervous
Your customers are familiar with the marketplace, and they can see what your competitors are doing to protect their customers. If your I.T. team can’t keep customer data safe, you are risking a major breach. The best practice is to always stay ahead of these risks and never let your customers feel like there is any reason to be anxious when they choose you.
I.T. services demand a well-trained staff that can rise to the occasion whenever a new threat appears on the horizon. If your company is unable to meet these demands independently, there are resources available to help you get there. Third-party I.T. support teams offer a low-cost alternative that comes with added training and expertise in the field.
To learn more about how your business can benefit from outsourcing I.T. services in Tulsa, contact us at JMARK Business Solutions, Inc. We are happy to discuss why an external support team is the best option to save your company money and provide better service.