Many of the best I.T. solutions enhance your business from behind the scenes. Allowing your computers to respond to requests rapidly, process data efficiently, letting your team communicate smoothly, all while being as cost-effective as possible: these are just some of the ways I.T. helps you run your business.
Problems arise, however, when your current I.T. is not helping your company do these things, and instead of looking into long-term solutions, you keep putting off making changes and instead try to adapt to your technology’s current, inefficient state.
Here are some of the ways a good I.T. company can help you take charge of your technology so that instead of being a constant headache, your tech is actually doing its job:
Your MSP Should Make Sure Your Servers Are up to Speed
Server management is a great example of I.T. inefficiencies that are easy to ignore because they are out of sight. If you have outdated servers, you might be used to occasional problems like crashes, bottlenecks, or periods where you have to adapt to a somewhat broken process because you are waiting for those servers to reboot, or for your I.T. support to swoop in and work their magic, whichever comes first. It’s amazing what dysfunctional situations some businesses are willing to adapt to.
If the concept of overhauling servers or investing in a new system seems overwhelming, over-budget, or the type of expense you can put off for “just a little longer,” ask yourself this: do you really want to take a risk like that when it comes to the safety and security of your entire enterprise?
Your servers are responsible for handling a lot, and if they’re permanently underperforming, you could be risking things like data breaches, lost sales leads, frustrated employees, and a business model that’s missing out on a ton of potential revenue. There’s only so long you can let those things simmer before they boil over into larger, more difficult problems.
Make Your Communication Systems Actually Communicate
How seamless and enjoyable a client finds it to communicate with your company goes a long way to converting new customers or increasing satisfaction for existing ones. If you’ve been neglecting your telecommunication service because you think the quality of your products and services is your bread and butter, you are missing out on a simple way to stand out from the pack of competitors who only give lip service to caring about the customer experience.
The truth is, while products and services might be crucial, ignoring a dysfunctional telecommunication system can have pretty drastic consequences. In a saturated market, companies often win brand loyalty not by a length, but by a nose. This means that having an unreliable legacy phone system might be the difference between soothing an upset customer and losing one permanently.
Smoothly-running communication systems also let your team collaborate effectively, even in they’re in different parts of the building. One way to solve both these problems is to look at newer solutions, like Voice over Internet Protocol (VoIP), which lets calls be made using an internet connection, instead of an overloaded wire system.
Ultimately, running your company without a smooth, functional communication system might be losing your business both leads and workplace productivity. How long can your business handle that before customers and profits begin to erode?
Let the Future of Computing Work for You
Worried about whether your business is prepared for the future? Maybe it’s time to consider cloud computing. The method of hosting your business operations on cumbersome in-house technology worked well for decades, but if you find yourself struggling to coordinate your employees, worried about the increasing threat of cyber attacks, or having to shell out for expensive server fixes, it might be time to look at how moving to the cloud can help your business do its job better.
Using cloud computing lets you host all your business information in an off-site server. Not only does this mean you don’t have to worry about fixing downed servers or on-site equipment, but it means you pay only for what you use, which is generally a more cost-effective solution.
Having your data and information in a centralized, accessible location gives you and your team much more flexibility in how and where you work. You’ll probably find that your team collaborates much more effectively, is more productive, and that you open your business to a whole new demographic of clients. After all, information technology isn’t just about blindly embracing trends; it’s about harnessing the power of modern knowledge to make your business run more creatively, efficiently, and successfully.
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If you run a business, it’s not uncommon to find yourself so busy with day-to-day tasks that you look for simple stop-gap solutions to your technology problems. Investing in a whole new system—or overhauling an existing one—can seem painful, expensive, and exhausting to think about. The catch? The longer you put it off, the more of your business operations are at stake, putting you at risk for high employee turnover, lost revenue, and the needless costs of a never-ending diagnose-and-repair cycle.
A good I.T. organization understands your needs—and limitations—and will work with you to get your I.T. solutions up to speed, be that functioning servers, better communication systems, or newer technology like cloud computing.