Managed IT Services in Springfield MO: How You Can Use Hotel Wi-Fi to Link You to More Business

Whether you are operating a small B&B or a large hotel, there are some non-negotiables when it comes to what services your customers need. Great hospitality and customer service, clean rooms, great location, great dining options— these pretty much haven’t changed much over the years, but there’s a new deal breaker for most guests. If your hotel doesn’t have good Wi-Fi, you are probably pushing away a lot of potential business. Today’s typical guest sees Wi-Fi as one of the most services to look for, so maybe it’s time you look into managed IT services in Springfield, MO to ensure you can meet customer expectations. Here are a few ways to make sure your Wi-Fi is top-notch.

Easy Access

As soon as your guests reach their rooms, one of the things they do first is plug into the network. To have happy customers, your Wi-Fi must be easily accessible in the key locations— from guests’ rooms to common areas to dining areas. In addition to this, guests also look for free Wi-Fi as one of the top amenities they expect in addition to breakfast and parking. If you are still charging your guests for their use of the net, you might want to consider revising your model.

High Capacity

There’s no faster way to rub your guests the wrong way than having weak and fluctuating Wi-Fi connection. Many guests consider a strong and stable network as the important part of their experience. Business executives, remote workers, and even holiday-goers all need access to the internet for work or entertainment. Managed IT services firms in Springfield, MO help hotels provide a strong internet connection. This must be able to service your whole establishment at full capacity. It is therefore important to accurately manage and plan your Wi-Fi capacity and adjust this according to the need.

Performance Management

Once you have set up your Wi-Fi, you must take time to regularly review whether it’s performing as required. Is it secure enough and are all programs and firewalls being regularly updated? You should also listen to customer feedback and complaints to help you improve your connections and in turn improve your whole customer experience.

For great Wi-Fi service, you need a great provider and consistent management and monitoring of your network. At JMARK Business Solutions, Inc., we understand what it takes. For more information on managed IT services in Springfield, MO, get in touch with us today.

How Manufacturing Companies Can Benefit from Managed IT Services in Springfield MO

Businesses of all sizes and in all industries stand to gain from using managed IT services in Springfield, MO. The more dependent your business is on having a stable IT system, the greater your need for effective IT support, be it from your own IT team or from an MSP. In the manufacturing sector, in particular, there has been a steady increase in how much and where technology is employed. Many functions such as quality control, customer and supplier management, logistics, and sales require dedicated IT support to make sure everything is running as it should. Here are some specific reasons why outsourced IT services can benefit manufacturing companies.

Increased Monitoring and Support

Your business needs a team dedicated to providing IT monitoring, maintenance, and repair services in a timely fashion. If you don’t have the necessary support around-the-cloud, you may face major losses from excessive downtime, spoilt production runs, and a failure to meet customer and supplier expectations. If you operate a 24-hour facility, you may also need additional IT coverage during off-hours.

Companies that have a lot of sensitive data are at risk of cyber-attacks. Partnering with an MSP can give your company greater cybersecurity. They can employ:

  • Both active and proactive monitoring solutions
  • Backup and disaster recovery measures
  • Updates on all systems and software
  • Firewalls to make sure your information is safe

Innovative Technology Solutions

Bringing in an outsider for managed IT services in Springfield, MO gives your business access to not just additional support, but also additional skillsets and expertise. Maybe your own IT team can benefit from the skills transfer or extra time to focus on more long-term goals. You can also bring in new and innovative IT solutions that can help increase your business productivity.

Cloud computing is increasing and can have some tangible benefits for manufacturing companies. From increased storage and data backup to greater opportunities for collaboration between different sites, the cloud can be a game changer in how your business functions.

Efficiency in a manufacturing environment is closely related to your profitability. You can leverage managed IT services in Springfield, MO to make sure that your IT systems and technology platforms are operating at optimum. JMARK Business Solutions, Inc. provides a wide range of IT support services for businesses. Our team has experience in different industries, including manufacturing, and we are able to tailor solutions to meet your specific challenges. Contact us now to learn more.

Improving IT Security in Healthcare with Managed IT Services in Springfield MO

IT security is evolving as technology changes and hackers refine their tactics. Additionally, every industry requires unique solutions for the unique challenges it faces; the healthcare industry is not an exemption. With the migration of medical records and hospitals files from paper to computer systems, the risk of data breaches has increased because of multiple points of access. Therefore, it is important to consider how to improve the security of healthcare systems. Managed IT services providers in Springfield, MO often partner with medical companies to address these very issues.

The Need is Great

When businesses experience data breaches, they may incur financial losses, loss of clients, and negative publicity. Healthcare companies are affected in the same way, but the type of data they store goes beyond credit card records and personal identification. Medical records are highly personal and sensitive in nature, and if they should fall into the wrong hands, there can be great damage and pain as well as serious legal consequences.

Despite the serious potential consequences of cyberattacks, IT security in healthcare does not get enough attention. Medical institutions often focus on more immediate and urgent priorities such as patient care and financing. There is a serious need for more visibility and attention for IT security. After all, hackers also target these institutions as well. Managed IT services providers in Springfield, MO can develop, implement, and monitor a cybersecurity plan so that your patient’s information is protected and you can focus on other important matters.

Areas That Can Be Improved Upon

There is definitely a lot that can be done to improve IT security in healthcare. One very important consideration is access control. Access must be restricted and security protocols must be observed. Data breaches may emerge from inside or outside an organization so application whitelisting is an effective monitoring and protection tool.

An updated and in-use cybersecurity policy is necessary for every company. This can be developed using guidelines from the 2013 NIST Cyber Security Framework. The policy must go beyond software and address how your employees use the network, as this often leads to unintended compromises in the security of the entire network.

IT security requires expertise and capability. JMARK Business Solutions, Inc. specializes in providing managed IT services in Springfield, MO. We understand security and have experience working with companies in different industries including in the medical field. Contact us today to learn how we can help protect and improve your business.

Managed IT Services in Springfield MO: Why It Makes Sense to Rely on Server Management Experts

Your organization’s IT needs will change as time progresses. The typical business starts off with one or maybe two servers along with an IT specialist and possibly an assistant or two. The business grows, acquires more customers and eventually requires an upgrade/expansion of servers as well as personnel. The addition of servers means more IT staff members are necessary. The problem with continued growth is employing a team of IT professionals to maintain servers, monitor networks and solve tech problems will prove expensive. After all, these professionals require salaries, benefits, and other perks. There is no shame in asking for assistance of a managed IT services provider in Springfield, MO.

Server Management

If your organization grows faster than expected, the admin team will find it difficult to keep pace. You will have to pay your IT team’s salaries, cover the cost of their benefits, manage them and hope they do not look for work elsewhere. Lean on the server experts for assistance, and you won’t have to bother with system administration responsibilities. Server management takes care of service monitoring as well as maintenance, security, server setup tasks, optimization and more. It makes more sense to rely on these experts than to deal with all the headaches involved with expanding your IT department.

How Server Management Experts Can Help

Rely on a proven server management provider, and your team will be free to focus on what it does best. You can operate and expand your business exactly as you desire without worry about server issues. The server management experts will keep your team current with the latest tech trends. There is no sense investing your time or your IT team’s time in implementing these updates when a managed IT services provider in Springfield, MO can do it for you. The hardware is monitored, so even the seemingly minor issues are pinpointed and remedied before they become that much more problematic.

Server management experts will also help keep your systems completely safe. You won’t have to worry about being infiltrated by cyber miscreants. Server management experts will ensure all of your clients and business partners can trust you. These tech gurus will also guarantee your equipment is provided with the attention required to perform as designed. Management technicians will analyze your company servers, identify ways to enhance performance and keep clients satisfied. Finally, contracting server management has the potential to significantly reduce costs. There won’t be any need for an expansive in-house IT team. The best server management providers will provide enough technicians for your company’s unique needs, regardless of when assistance is necessary.

If you need any sort of tech assistance, JMARK Business Solutions, Inc. can help. Our managed IT services experts in Springfield, MO provide outsourced IT support, digital security management, server management, cloud computing and many more. Contact us now to learn more about our services.

Managed I.T. Services in Springfield MO: Why Co-Managed I.T. Model is Optimal for Your Business

Today’s businesses strive to find the right balance between external I.T. support and internal tech specialists. There is no sense paying through the nose for comprehensive internal I.T. support that requires multiple salaries, benefits packages and so on. However, outsourcing all of the work is not always a viable solution for each type of business, either. There has to be a happy medium between these two in the form of a co-managed model. Here is a look at the primary benefits of co-managed I.T. provided by a managed I.T. services provider in Springfield, MO:

Keep Your Operations Moving With Co-Managed I.T.

A slow-down or halt in operations is your worst nightmare. There is no sense having your staff show up to work if they can’t actually get work done due to network downtime.  If your I.T. crew needs to time off, gets sick, or if one or several of your tech specialists leave to work elsewhere, you would need immediate support. Otherwise, even the smallest I.T. problem can lead to extensive downtime that cripples your operations. Rely on a managed I.T. services provider in Springfield, MO for a co-managed I.T. model, and you will rest easy knowing your operations will continue unimpeded no matter what.

Reduce the Pressure on Your In-house I.T. Crew

If you have one or several I.T. personnel at your business, their work will gradually become more complicated as your business expands. Anything from updating software to combating digital threats and enhancing machine performance will chew up your team’s time. If your team is constantly busy, you will need assistance from an outside group of tech gurus in order to ensure all I.T. needs are covered. A co-managed I.T. model is perfect for such situations. This is the best way to make optimal use of your internal resources, free your tech team to focus on pressing needs and propel your business toward its true potential.

Co-Managed I.T. Services Fill the Gaps

The co-managed I.T. model fills I.T. support gaps based on your company’s unique needs. This is the support necessary to adequately manage your I.T. environment. Such support will ameliorate your company’s growing pains, helping your business maximize revenue in as little time as possible.

Your co-managed I.T. provider will ensure tasks are not put on the back burner too long. Tech projects will be completed in a thorough and timely manner. If you are more concerned with adding the latest and greatest technology, your co-managed I.T. provider will help implement it in a seamless manner so your I.T. team can focus on projects they have the most experience in. This is the I.T. assistance you have been dreaming of! It is a single phone call away.

JMARK Business Solutions, Inc. is here to help. We are a managed I.T. services provider in Springfield, MO that provides data backup management, network management, digital security solutions, cloud computing services and assistance, help desk support, mobile device management and more. Contact us today to schedule an initial consultation.

Managed I.T. services in Springfield MO: Why You Should Improve the Network Security of Your Business

Technology has progressed so much that the chances of getting hacked or having a technological disaster have risen dramatically. Fortunately, the level of security has also increased, and it is best that you should ally with a managed I.T. services provider in Springfield, MO to constantly update your network security to combat any chance of getting valuable information stolen. Businesses all around the world have made it a priority to protect themselves, customer information, and their data from some of the most elusive and sophisticated threats.

Protection of Company Assets

This is the main goal of security in a company. The information stored in computers is a crucial component of your company and should be held to a top priority and treated with confidentiality and respect. This lessens the chance of you and your customer being susceptible to data theft. Good network security also allows safe and meaningful access to the company information. Showing that you have good security speaks volumes in regards to your integrity and respect for the company and the customer.

Getting an Edge on the Competition

Having a solid and safe security network shows future and present customers you respect their information. This gives you a competitive edge and can help attract future customers and keep current ones. Having a secure computer network is becoming more and more of a priority for internet, financial, and e-commerce services. Showing that your company cares about the important information boosts public trusts and can lead to new business. In the past, organizations have been hacked, and customer’s trust was also lost. Breach of data is also a breach of trust.

Keep Up with Business Standards

In the modern day, technology is everywhere and used by all companies. They help develop strategies, which are a prime part of communication, resources, and research. A managed I.T. services provider in Springfield, MO can boost your network security by creating strategies and policies that are in accordance with industry regulations. This protects your company’s assets.

Boost in Productivity

You want productivity and efficiency. Solid network security compliments this goal. By implementing applications that protect employees from disruption, employees can keep working with any data loss or significant downtime. Employees may not have to worry about suspicious activity or phishing scams and are able to focus on the tasks at hand. With a safe network security, it also allows easier and smoother access to important information.

Security should be a top priority for your business. Without proper security, all of your work, as well as your integrity, is on the line. Having good network security protects your company and customer’s valuable information and helps run every aspect of your company smoother and more efficiently.

If you are looking to boost your network security and are looking for managed I.T. services in Springfield, MO, contact JMARK Business Solutions.

Do You Have a Disaster Recovery Plan as Part of Your Managed I.T. Services in Springfield MO?

If you are a leader in your business, you probably want to make sure that you have a disaster recovery plan as part of your managed I.T. services in Springfield, MO.

Known as a business continuity and disaster recovery plan, or BCDR, you should definitely give this part of your managed services a close look. Here are four reasons that you should start caring about a BDCR:

Any Downtime is Very Expensive

Think about what would happen if your customers or employees lose access to your company’s data or applications. Of course, this has a direct impact on your staff’s productivity and the money your business is bringing in.

So, it is important that you talk to your MSP about choosing a BCDR solution that can help you to continue your company’s operations, at least at some level, while the help desk focuses on fixing issues.

Your Backup is Not Enough

Another reason you should start thinking about a BCDR is that your backup, which you probably have, is not enough in a disaster. Your backup is essential, of course, but what happens if there is a fire and it wipes out all your servers?

With modern BCDR products as part of your managed I.T. services in Springfield, MO, however, you can actually run your company’s applications and store data in virtual servers and clouds. Known as a cloud DR or DRaaS (disaster recovery as a service), this is really a very important part of the disaster recovery industry. So, this means that the technology you are used to, i.e. your backup, has totally changed these days, and it’s definitely not enough in the event of a disaster.

Disasters Actually Happen

When most people think of a disaster in terms of business, they think of events like fires or floods. Those things happen, of course, but most of the downtime your business will experience in its history is because of common actions such as deleting data, poor security, or even accidental hardware damage. For instance, if you allow your sales staff to log into public Wi-Fi to send and receive company data when out in the field, your company is at great risk of a disaster.

Something quite simple, such as a computer virus, can cause just as much damage to your technical infrastructure as a fire or flood.

Downtime Affects Everyone

Finally, the best reason to implement a BCDR is because downtime negatively affects everyone, including your customers. Customers are finicky, and all it takes is one instance of downtime for some of them to immediately take their business to your competitors. In fact, that’s the norm. If you provide a service your customers need that they can’t get for two days because of downtime, you can bet that they will start looking at your competitors.

Taking a look at BCDR is just a good business practice. At JMARK Business Solutions, Inc., we understand that our clients need services like BCDR. We will start the process by conducting a risk assessment of your company and then come up with a plan to improve your disaster recovery plan. You can learn more about our managed I.T. services in Springfield, MO by contacting us here.

Reduce I.T. Costs By Outsourcing To A Managed I.T. Services Provider in Springfield MO

It is no secret that employing I.T. specialists and purchasing computers, software and servers are expensive. The typical I.T. employee requires a salary, benefits and other niceties. Add in the fact that one I.T. employee will not suffice. It is the reason why so many companies outsource their I.T. functions to a managed I.T. services provider in Springfield, MO.

Consider Outsourcing Your I.T. Work

One of the best ways to save money on I.T. costs is to outsource some functions, such as I.T. support, to specialists. Such specialists let companies enjoy economies of scale, lower costs and ultimately enhance service. Outsourcing I.T. work also empowers you to manage costs as your business grows or shrinks. This way, you won’t have to pay I.T. employees when there is little or no work to do. Nor will you be short-staffed when I.T. crises unfold.

Eliminate the Risk of Turnover

Outsource your I.T. tasks to a provider of managed I.T. services in Springfield, MO so that you won’t have to bother interviewing new candidates, onboarding them, training them, and hoping they stay. Keep in mind I.T. professionals tend to be highly intelligent individuals who are in-demand. If you are a small-to-medium-sized organization, there is a good chance your I.T. employees will eventually jump ship for what appears to be a better opportunity. Consider all of the time, money and effort required to replace I.T. workers who flee to a competitor. There is no sense dealing with a high turnover rate and the accompanying expenses when you can eliminate such risk by outsourcing your I.T. work to the pros.

Consider the Limitations of In-house Employees

One or a couple in-house I.T. employees will not suffice for the typical organization’s tech needs. Consider all of the work required to maintain a network, solve tech problems and research/implement new additions. Furthermore, your I.T. team has to stay on top of industry advancements and best practices. I.T. employees who stay up-to-date on the evolution of tech will help combat security threats and cut costs. Just as important is the fact that such regular improvements will provide your business with an important competitive advantage. In-house employees also need to buy and configure network monitoring software to prevent issues like disk drives reaching capacity, server crashes, etc.

In-house I.T. support people also lack the economy of scale necessary to purchase and configure service management software to solve support requests in a timely manner, nor can they obtain in-depth assistance from manufacturers when challenging issues arise. Manufacturers typically pay attention to larger companies that have ample purchasing power. Furthermore, in-house I.T. workers can’t purchase and configure a phone system or remote support tools either. The end result is a lack of support to solve tech issues.

Are you looking for a way to reduce I.T. costs? Contact us now at JMARK Business Solutions, Inc. Our managed I.T. services experts in Springfield, MO provide cost-effective I.T. support, server management, backup management, cloud computing, data analytics and so much more.

Hybrid Solutions with Managed I.T. Services in Springfield MO

Cloud computing for the small-to-medium sized business (SMBs) has exploded over the last few years. Companies seeking inexpensive solutions to I.T. support jumped on this bandwagon to streamline their processes. Many of these same companies didn’t fully understand the benefits and drawbacks of adopting such a new technology. That is why it is important to accurately assess your workloads before making any kind of large-scale switch to your technology solutions. To ensure that you find the kind of I.T. that works best for you, partner with a provider of managed I.T. services in Springfield, MO.

Implementing Cloud-Based Systems

As with any new technology, everyone wants to adopt the “next big thing.” Companies want to stay competitive when compared to other businesses in their respective industries. They want to stay on the cutting edge to offer the best products and services to their clients. Who doesn’t?

Unfortunately, too many businesses adopt technology without regard to the resources they need for implementation. In order to make any widespread changes, especially in your I.T. department, you must know what the work requirements are. Take a methodical, long-term approach when transitioning to cloud-based solutions. Analyze the interactions between users and applications. Don’t dive in head first if you don’t understand what it takes to transform your I.T..

A Hybrid Approach

Having analyzed exactly what your I.T. department needs, you might find that a hybrid approach to managed I.T. services in Springfield, MO is best for you. Hybrid cloud computing mixes on-site, private systems with third-party services. This combination drives productivity and efficiency inside the office and out in the field.

Businesses often opt for hybrid I.T. systems as a cost-savings tool. Transferring workloads between private and public clouds offers a great deal of flexibility. The ability to prioritize data deployment based on your most current needs ensures that you don’t have to use the same technological approaches all the time. Your workload ebbs and flows depending on what you need from day to day. You don’t waste money on solutions that aren’t effective.

Contrary to popular belief, hybrid cloud computing actually improves your security, as well. Since your company saves data and manages workloads off-site, it can often feel less secure to use a third-party cloud service. Several independent studies have shown that companies using off-site or hybrid computing systems suffer from fewer attacks than those relying solely on on-site systems. These studies cite the fact that hybrid systems succeed by constantly adapting to the needs of each individual business. Hackers and data thieves have a more difficult time pinning down exactly where important the information resides. Add to that the bolstered encryption, antivirus, and firewall capabilities necessary to maintain the off-site/on-premise combination and you drastically increase your data protection capabilities.

Do you want to take a measured approach to your I.T. implementation? Partner with the experts at JMARK Business Solutions Inc. for your managed I.T. services in Springfield, MO. We have the solutions you need to transition your business from on-site technologies to more dynamic processes to keep up with today’s fast-paced competition. Our services have helped companies in a variety of industries meet rise to their tech challenges. When you’re ready to take your I.T. to the next level with hybrid computing, contact us!

Managed I.T. Services in Springfield MO: A Look at Threat Detection and Response

Threat detection and response (TDR) is rooted in using big data analytics to pinpoint potential threats in massive and complex data sets. The purpose is to identify anomalies, determine their threat level, and figure out the best response to mitigate possible damage. There is an ever-growing demand for TDR solutions due to the rapid expansion of big data. Our managed I.T. services team in Springfield, MO is here to help with all things related to TDR.

Benefits of TDR Software

TDR solutions are employed through software at endpoint devices. They connect to the centralized management platform for monitoring and reporting. These solutions automatically pinpoint threats and respond in the appropriate manner in real time. They find threats that would have otherwise gone unnoticed by most antivirus programs and firewalls. Anomalies and patterns are identified with the use of sophisticated analytics. Anything from an unrecognized connection to suspicious processes raises concern.

TDR tools also correlate data events across numerous sources. They correlate incredible amounts of information gathered on the network and endpoints to prioritize capabilities like threat scoring to bring potential sources of harm to light.

TDR Alerts

TDR tools allow for the configuration of automatic alerts for nuanced anomalies and particularly dangerous activities. Once an alert is set off, our managed I.T. services group in Springfield, MO can analyze the threat and develop a response. They can also examine recorded data, eliminate false positives, validate legitimate threats, eliminate malicious files, put a halt to potentially harmful processes, and quarantine affected computers.

TDR Benefits Beyond Threat Protections

TDR tools are valued for much more than their ability to identify threats in real time. They also allow for the construction of a baseline model of data across the entire organization. This model is subsequently used to refine the detection of potentially harmful behaviors. TDR solutions provide visibility and forensics that detect threats and respond to incidents. TDR tools even help reconstruct timelines in which malicious actions occurred. They also facilitate the overarching analysis of data activity.

TDR Best Practices

There are certain practices that should be followed when implementing TDR solutions. Alerts must be set up to identify risky activities. Though security teams can’t monitor all activities, TDR solutions can provide rule-based alerts that provide your group with peace of mind until suspicious activity occurs. All endpoints that function as network access points should be logged to boot.

Always opt for solutions that offer protection in real time. Real-time protection is essential for comprehensive security even if firewalls and antivirus software are in place. Add to the protections of TDR solutions some measures for robust data protection like encryption, data classification, and policy-based controls. Keep in mind that there is a human factor in play. Push for employee education to reduce the potential damage of careless workers or those who do not understand the complexities of contemporary technology.

At JMARK Business Solutions, our managed I.T. services team in Springfield, MO has an in-depth understanding of threat detection and the appropriate response solutions. We can help your business combat digital threats, protect sensitive data, and keep clients happy.  We help with everything, from cloud computing to data analytics, business continuity and disaster recovery, backup management, general I.T. support, and beyond. For more information about our services, contact us today.