IT Services in Springfield MO: What Is a Business Continuity Plan and Why Do You Need It?

Businesses today cannot afford to neglect their cybersecurity efforts. There are real and changing threats to business data which have the capability of crippling or even terminating business operations. Data breaches are costly, and businesses must put all the measures they can in place to prevent cyber attacks and other forms of data compromise. IT services providers in Springfield, MO can also help businesses upgrade their security systems, but what happens after you get hacked despite your best efforts? How does your business deal with business disasters that could or could not have been prevented?

What Is the Need?

Businesses must always be prepared for all eventualities. Data breaches and business disasters happen even to the most secured businesses. Some of the causes include hacking, human error and negligence, software or hardware failures, and natural disasters. The best way for a business to prepare for such an event is by developing a plan to handle the disaster. When businesses are unprepared, and the worst happens, it can take them a long time to recover and find their feet again. In the meantime, they are unable to maintain their normal operations, which may affect their ability to retain existing business from their current clients. This reactive approach can also be very expensive and stressful.

What Is the Solution?

Preparation is the key to mitigating any business disaster. Businesses must proactively develop a business continuity plan to be used should disasters strike. This is simply a plan that documents how a business plans to recover and resume operations after a data breach. It can be developed with the help of outsourced IT services in Springfield, MO, but it need not be overly complicated and neither is it reserved for large businesses only. All businesses should be able to develop a step by step roadmap of the actions they would take to restore data, continue functioning, and manage relations. The plan must be practical, current, and tested.

Do you need assistance with developing, updating, or testing out your business continuity plan? Get in touch with JMARK Business Solutions, Inc. We offer a wide range of IT services in Springfield, MO to help businesses increase productivity, profitability, and innovation. We have many years’ experience in helping businesses with their security management, as well as business continuity and disaster recovery. Reach out to us to learn more.

IT Support in Tulsa: Why a Hybrid Cloud Solution Could Be Your Best Option

Businesses today are fortunate to have some great options and flexibility when it comes to how they manage and set up their IT networks. There are pros and cons of using a private server and of using a public cloud. Businesses need to carefully evaluate their IT budget, business needs, and stage of growth to determine which option makes more sense at a particular time. With IT support in Tulsa, you can find a way to balance the benefits of both sides using a hybrid cloud solution.

Pros and Cons of a Private Server

Private servers have long been used by large businesses. They allow the business to have complete control over the maintenance and management of its IT systems. It is also easier to monitor and secure your business data. The disadvantage of having just a private server is that the costs of the infrastructure, IT personnel, and maintenance needed to run it make it a very costly endeavor, often unattainable for smaller businesses. Business disaster recovery and business continuity may also pose a challenge if the data is not backed up off-site.

Pros and Cons of the Public Cloud

The cloud has opened up great opportunities for small businesses to get services they may not have access to before. Public clouds are set up, managed, and maintained by the third-party providers, making it a hassle-free and much more economical choice for a business that is not ready to set up its own server. The company providing you with IT support in Tulsa can also help you with automated updates and backup, advanced security measures, and other innovative services over the cloud. Migrating fully to the cloud does mean that your business must relinquish some of the control of its systems.

Finding the Right Balance

The hybrid cloud might be a great option for your business. You can maintain your onsite services and also use the cloud for offsite backups and to enable remote work. You have the flexibility to determine how you combine the two in a way that best promotes productivity. You can have an IT team working on your IT systems during working hours and complement that with offsite 24-hour support.

If you need help deploying and managing your business IT network, JMARK Business Solutions, Inc. offers great IT support in Tulsa. We offer a variety of IT services to businesses, including cloud computing, backup management, and security management. Contact us to learn more about our services.

Computer Solutions Experts in Fayetteville AR Explain How to Combat Zero-Day Threats

If you have not heard of zero-day threats, this digital security vulnerability is not yet widely known, yet it will likely prove more omnipresent in the future. The zero-day hack empowers the hacker to exploit a vulnerability the day it appears rather than days in advance or after the fact. Unfortunately, the breach occurs so quickly that there is not a patch ready to perform the fix. The only time the target knows of the vulnerability is when it is exploited by the hacker during the attack. This surprise attack makes zero-day threats that much more dangerous. Businesses are advised to rely on computer solutions experts in Fayetteville, AR for full digital security.

The Lengths Modern Day Hackers Go

Today’s hackers are willing to go as far as studying the network for several months to pinpoint vulnerabilities. This unknown, completely new threat cannot be thwarted by firewalls, anti-virus protection, and other forms of intrusion prevention. Though you cannot fully protect your organization against the risk posed by zero-day threats, you can be proactive and do some things out of your own volition to prepare for these attacks. Here are some of the ways advised by computer solutions experts in Fayetteville, AR to prevent zero-day attacks:

Make Use of Intrusion Prevention Systems

Intrusion prevention systems (IPS) should provide network protection with content validation. There should be third-party verification, integrity checking, forensics, and plenty more. It will also help to coordinate disaster recovery procedures. Create and practice your response to such an incident so you can limit the damage during the crisis. Do everything possible to prevent the spread of the breach. Create protocols as necessary so the appropriate parties can access the necessary documents during this chaotic period of time.

Implement Preventative Security Practices

Update and match your anti-virus protection and firewalls as necessary. These protections should match your business’s needs. Perform vulnerability scans and install patches for on-site systems. Application whitelisting and blacklisting software will help pinpoint potentially harmful activity.

Enhanced Flexibility

Let tech experts handle your digital security protections, and you will enjoy fully customized policies for your unique workplace challenges. Whether you have a few employees or several groups that require protection and education about digital threats, tech professionals can get the job done right.

Solutions for Your Tech Challenges

Do you need assistance with network management, support, security or any other aspect of IT? At JMARK Business Solutions, our computer solutions experts in Fayetteville, AR can help. Contact us now to learn more about our digital security solutions.

Managed IT Services in Springfield MO: How You Can Use Hotel Wi-Fi to Link You to More Business

Whether you are operating a small B&B or a large hotel, there are some non-negotiables when it comes to what services your customers need. Great hospitality and customer service, clean rooms, great location, great dining options— these pretty much haven’t changed much over the years, but there’s a new deal breaker for most guests. If your hotel doesn’t have good Wi-Fi, you are probably pushing away a lot of potential business. Today’s typical guest sees Wi-Fi as one of the most services to look for, so maybe it’s time you look into managed IT services in Springfield, MO to ensure you can meet customer expectations. Here are a few ways to make sure your Wi-Fi is top-notch.

Easy Access

As soon as your guests reach their rooms, one of the things they do first is plug into the network. To have happy customers, your Wi-Fi must be easily accessible in the key locations— from guests’ rooms to common areas to dining areas. In addition to this, guests also look for free Wi-Fi as one of the top amenities they expect in addition to breakfast and parking. If you are still charging your guests for their use of the net, you might want to consider revising your model.

High Capacity

There’s no faster way to rub your guests the wrong way than having weak and fluctuating Wi-Fi connection. Many guests consider a strong and stable network as the important part of their experience. Business executives, remote workers, and even holiday-goers all need access to the internet for work or entertainment. Managed IT services firms in Springfield, MO help hotels provide a strong internet connection. This must be able to service your whole establishment at full capacity. It is therefore important to accurately manage and plan your Wi-Fi capacity and adjust this according to the need.

Performance Management

Once you have set up your Wi-Fi, you must take time to regularly review whether it’s performing as required. Is it secure enough and are all programs and firewalls being regularly updated? You should also listen to customer feedback and complaints to help you improve your connections and in turn improve your whole customer experience.

For great Wi-Fi service, you need a great provider and consistent management and monitoring of your network. At JMARK Business Solutions, Inc., we understand what it takes. For more information on managed IT services in Springfield, MO, get in touch with us today.

Prevent Social Engineering Attacks with IT Consulting in Arkansas

With IT consulting in Arkansas, you can be sure that you have the latest in terms of security protocols and firewalls. Nevertheless, in your company’s cybersecurity policies, you must never neglect the power the end-user has to cause or prevent a cyberattack. If your employees are without enough information and education about how to detect suspicious emails or prevent a data breach that could be costly to the business, you could be a target of a social engineering attack. Hackers seem to have found an entry point, and through personalized phishing emails using information from social media, they are able to manipulate employees into divulging access and information.

What Can You Do to Prevent This?

There’s no substitute for educating your employees about how hackers operate, what phishing emails look like, and about what the proper protocols are for using the company network and data. You must also encourage them to watch their use of social accounts, such as LinkedIn and Facebook, and only connect with people they know. After all, forewarned is forearmed. Here are a few other tips to protect your company from social engineering attacks:

  • Manage mobile devices connected to your network – While there are definitely some major benefits to having mobile devices connected such as allowing remote work, you must make sure this is managed effectively. Should these devices be lost or in the wrong hands, you could be looking at a potential breach. You can safeguard this by getting IT consulting in Arkansas to make sure you have high-level security on all mobile devices connected to your network.
  • Limit access – Alongside mobile device management, you should consider limiting access to company data according to job function. Not everyone needs to see everything, and strong passwords must be required for all access.
  • Email filter – Strong email filters can eliminate a lot of the fishy emails so that they never hit the eyes of your employees. You can work with a professional to devise rules to sort emails automatically.

If you’re looking to ramp up your business cybersecurity efforts, you need great IT consulting in Arkansas. At JMARK Business Solutions, Inc., we offer a range of IT services to cut your business costs and risks, and in turn, increase your productivity and revenues. With our security management and support services, we help you adopt the latest security measures to protect your company, your employees, and your customers. Contact us today to learn more.

IT Services in Springfield, MO: The Importance of Software as a Service (SaaS) to SMBs

Software as a Service (SaaS) is exactly what small businesses need to obtain important software at an affordable price. The challenge is no longer in acquiring the right software. Rather, it is obtaining and utilizing software without wasting money. If you do not understand SaaS or are intimidated by the prospect of implementing it, our IT services team in Springfield, MO can help.

The Basics of SaaS

SaaS might seem like a complex acronym used by those who have degrees in tech fields, yet, it is nothing to fear. SaaS is a software management strategy based on the cloud. It makes the procurement of software that much more affordable. SaaS is especially helpful for small and medium-sized businesses that lack the capital necessary to spend on software. Prior to SaaS, businesses bought separate licenses for each employee.

Businesses that leverage SaaS for the procurement of software enjoy regularly updated software that the provider maintains, manages and hosts. The result is a considerable decrease in the operational cost as customers pay for software access. As soon as the agreement is in place, the entirety of the software is available by way of the web. If you feel intimidated by any aspect of this process, don’t fret! Our IT services team in Springfield, MO can help you make the most of SaaS.

Why Every SMB Should Consider the Merits of SaaS

Individual software licenses are costly. When a business needs to purchase several individual software licenses, the cost escalates that much more. However, licensing expenses are merely one portion of the overall software cost. In order to determine that the software is properly maintained, an infrastructure must be put in place for monitoring, hosting, etc. The SaaS model handles these responsibilities, saving customers that much more money.

SaaS is also revered for the fact that it enhances flexibility. It will be difficult to remain within your budget if your business expands faster than expected. Opt for SaaS and your tech will keep pace with your company’s growth. Furthermore, SaaS can be scaled in accordance with business needs. The icing on the cake is SaaS platforms allow for remote working as they are available on the web. Employees will always use the latest version of software as SaaS applications are accessed online. Providers regularly maintain the software on the cloud, so staff can focus on completing work rather than dealing with software concerns.

At JMARK Business Solutions, Inc., our IT services team in Springfield, MO is here to help with your SaaS needs. We also provide outsourced IT management, server management, network management, digital security, data backup management, cloud computing, and more. Contact us!

Looking to Make Downtime Ancient History? Our Managed Services Team in Tulsa Can Help

Downtime— it is the dreaded word no business owner, manager, or employee wants to hear uttered. Everything from hardware maintenance and software upgrades to cyberattacks and natural disasters can cause excessive downtime. The ramifications of downtime extend beyond disrupting the flow of business. Downtime also costs companies plenty of money. Our managed services team in Tulsa is here to prevent or at least limit downtime to keep your business humming along.

Consider the True Cost of Downtime

Think back to the last time your business experienced downtime. Your team’s productivity undoubtedly dipped. In some cases, downtime prevents work from being done altogether. Downtime is problematic for several reasons. It makes networks and important applications inaccessible. Furthermore, downtime can prevent your team from completing important daily responsibilities. These disruptive events end up costing a considerable amount of money in terms of lost productivity.

The Aberdeen Group reports unplanned downtime has the potential to cost more than $8,000 per hour for small and medium-sized businesses. Fail to respond to downtime threats and your business might have to shut its doors. Consider the fact that the Federal Emergency Management Agency reports four in 10 small and medium-sized businesses fail to reopen after a natural disaster. Even if the small businesses survive natural disasters, the cost of downtime will undoubtedly take a chunk out of the bottom line.

You Have the Power to Maximize Uptime

Operational redundancy is the key to guarding against potentially devastating downtime. Businesses hit especially hard by these unfortunate events are typically the ones that consolidate assets in a single space. As an example, it is a mistake to group hard drives, servers, data backups and other computing devices in one portion of your facility. If a natural disaster passes through the site where these vital electronics are located, the risk for downtime will be dramatically escalated. A single escalated event could knock everything offline and damage expensive computing equipment the business relies upon for operations. The solution is operational redundancy.

Our managed services team in Tulsa is here to back up your data, applications and other assets off-site and in the cloud. This is the redundancy your business needs to survive a natural disaster. Take this route and your business will be able to rebound after a natural disaster or another unfortunate event with minimal interruption.

At JMARK Business Solutions, Inc., our managed services team in Tulsa is here to make your business operate like a well-oiled machine even when disaster strikes. We provide outsourced IT support, digital security management, mobile device management, cloud computing assistance, disaster recovery, and more. For more information, please contact us.

How Manufacturing Companies Can Benefit from Managed IT Services in Springfield MO

Businesses of all sizes and in all industries stand to gain from using managed IT services in Springfield, MO. The more dependent your business is on having a stable IT system, the greater your need for effective IT support, be it from your own IT team or from an MSP. In the manufacturing sector, in particular, there has been a steady increase in how much and where technology is employed. Many functions such as quality control, customer and supplier management, logistics, and sales require dedicated IT support to make sure everything is running as it should. Here are some specific reasons why outsourced IT services can benefit manufacturing companies.

Increased Monitoring and Support

Your business needs a team dedicated to providing IT monitoring, maintenance, and repair services in a timely fashion. If you don’t have the necessary support around-the-cloud, you may face major losses from excessive downtime, spoilt production runs, and a failure to meet customer and supplier expectations. If you operate a 24-hour facility, you may also need additional IT coverage during off-hours.

Companies that have a lot of sensitive data are at risk of cyber-attacks. Partnering with an MSP can give your company greater cybersecurity. They can employ:

  • Both active and proactive monitoring solutions
  • Backup and disaster recovery measures
  • Updates on all systems and software
  • Firewalls to make sure your information is safe

Innovative Technology Solutions

Bringing in an outsider for managed IT services in Springfield, MO gives your business access to not just additional support, but also additional skillsets and expertise. Maybe your own IT team can benefit from the skills transfer or extra time to focus on more long-term goals. You can also bring in new and innovative IT solutions that can help increase your business productivity.

Cloud computing is increasing and can have some tangible benefits for manufacturing companies. From increased storage and data backup to greater opportunities for collaboration between different sites, the cloud can be a game changer in how your business functions.

Efficiency in a manufacturing environment is closely related to your profitability. You can leverage managed IT services in Springfield, MO to make sure that your IT systems and technology platforms are operating at optimum. JMARK Business Solutions, Inc. provides a wide range of IT support services for businesses. Our team has experience in different industries, including manufacturing, and we are able to tailor solutions to meet your specific challenges. Contact us now to learn more.

Computer Solutions in Fayetteville AR: Make the Cloud Work for You

IT support companies have become more and more innovative and adaptive in providing computer solutions in Fayetteville, AR. Cloud computing, for example, has gained more and more momentum as businesses realize all the benefits of using it. With more and more remote work opportunities opening up, the need for companies to teams across the world, and the need for offsite storage capabilities, the cloud has grown in popularity. These changes have not been without challenges. So, the security, cost, and maintenance of the cloud are all important considerations.

Understanding the Origins

The idea of the cloud seems new, but it actually stems from the theory of time-sharing and the emergence of service centers for computers introduced in the 60s and 70s. Computers then very extremely expensive and took up entire rooms. They could be shared by many users who each had their own connected terminals with the dumb terminals relying completely on the computer network. From there, computer technology continued to progress such that computers became smaller and could be run as standalone devices. With the advent of cloud computing, the original idea of a greater network has come back into play.

Choosing a Setup that Works

Current day cloud computing comes in three different options—private, public, or hybrid cloud. Your business must determine what the optimal path is depending on your budget, what you want out of the cloud, and whether you are able to support the infrastructure on your own. You can get the best computer solutions in Fayetteville, AR from managed services providers (MSPs) that have expertise in cloud services.

Public clouds are managed and supported offsite by an external provider. Dropbox, for example, offers online storage capabilities. Public clouds are easy to use, but the business must deal with the security and control limitations. Private clouds are on the other side of the spectrum, and businesses that have them must put out capital to set up the infrastructure and maintain it in exchange for increased control and security. The hybrid cloud is an intermediate solution where the business uses both the private and public cloud according to the need.

If it’s time for your business to make use of the cloud-based computer solutions in Fayetteville, AR, you need to work with a company that can provide a range of cloud services for you. At JMARK Business Solutions, Inc., we have cloud experts that are ready to help you with the needs of your business and develop a customized solution. Contact us now for more information.

Benefits of 24/7 Help Desk IT Support in Tulsa

It is becoming more and more important for businesses to go beyond traditional 8-5 pm hours when it comes to IT support in Tulsa. Customers who need such support may need it during the night, and remote employees may operate on a different schedule. A lack of support may lead to delays, downtime, loss of business, and additional expenses as a result. Here are some of the key benefits of having 24/7 help desk support services:

Increased Support Around-The-Clock

With 24/7 help desk support services, your clients and employees can get the help they need at any time. If your business has to wait until 8 am for IT issues that occur at night to be resolved, this can lead to excessive delays and downtime. With around-the-clock support, IT issues can be resolved in a timely manner. Your business becomes more efficient and more effective.

Cost Savings

Hiring additional IT staff is both costly and impractical for a small or medium-sized business. With outsourced 24/7 helpdesk support services, you can get this support for a fraction of the cost of having full-time staff. You also make additional savings by minimizing downtime and giving clients the support they need instead of risking losing their business.

Access to Additional Skills and Experience

If you have just a few IT personnel on staff, it may not be practical to offer 24/7 support. When you outsource this out to a company that offers IT support in Tulsa, you get access to additional skillsets and experience. You are guaranteed that the support technicians at the help desk know what they are doing and can deliver quality assistance to your clients and employees.

After having considered the benefits of 24/7 help desk support services, you may be still on the fence about whether your business should offer these. It should be a serious consideration for you if your business has remote workers who work around-the-clock, if you have clients or workers who are international and in different time zones, and if your work is time-sensitive.

You can increase the productivity of your business with outsourced 24/7 help desk support services. At JMARK Business Solutions, Inc., we have a team of professional IT technicians who can augment the work done by your own team. They can give you weekend and vacation days’ coverage or complete 24/7 support. We have experience offering IT support in Tulsa to businesses in a variety of industries. If you’re ready to increase your help desk coverage, contact us now for more information.