How IT Services in Tulsa Support the BYOD Policy

With the growing popularity of smartphones and tablets, the line between the personal and professional use of mobile devices is starting to get blurry— even more so now, given how most IT services in Tulsa can be outsourced to third-party providers. Small and medium-sized businesses (SMBs) don’t have to invest in tools and equipment because providers use their own infrastructure and employees use their own devices.

This policy of letting employees use their personal gadgets for business purposes is called Bring Your Own Device (BYOD). Before BYOD became widespread, employees would receive company-issued devices which had to be returned upon their resignation or retirement. Thus, the burden of buying and maintaining the devices fell on the company. It wasn’t much of a problem for big businesses budget-wise, but for SMBs, it put a strain on their finances.

How is BYOD Good?

Now that most employees have their own smartphones and tablets, it makes sense to allow them to use their own devices for business use. After all, it’s a win-win situation for both the company and its employees. Companies don’t have to allocate part of their budget to buying devices when employees buy their own. They also don’t have to spend resources on training employees on how to use a device. As for employees, they don’t have to carry several gadgets at once, which can be a challenge for those who commute. They’re more productive as well because they’re using devices they’re already familiar with. There’s no more learning curve to overcome when they already know how to use their devices in the first place.

How is BYOD Bad?

BYOD is a policy, and like all other policies, it works well only if it’s properly implemented. If you want to successfully practice BYOD in your SMB, you need to consider the following:

Are all devices allowed or should they meet certain specifications?

  • Your policy should clearly list these specifications so that employees won’t waste their money on a device they can’t also use for work. If the required devices are on the higher end (and more expensive), you should be prepared to share the cost with your employees.

What happens to the company data in a lost device?

  • Your company should be able to remotely delete work data from all devices without requiring input from employees, and without affecting their personal stuff. Many providers of IT services in Tulsa have a remote-wipe option for this scenario.

How is your employee’s privacy protected?

  • You should have written documentation on the extent of access your company has on employees’ devices. It’s important for employees to understand and agree with it. Not everyone has the same attitude toward privacy. For example, some people are fine with location tracking while some are not.

Implementing the BYOD policy does raise its challenges that SMBs may not be prepared to handle. But this doesn’t mean you should abandon BYOD altogether, not when the pros outweigh the cons. The best course of action is to allow us at JMARK Business Solutions to handle BYOD management and other processes for your SMB. Established in 1988, we are one of the most experienced providers of IT services in Tulsa. Contact us to learn more about what we can do for you.

Benefits of Outsourcing IT Support in Tulsa

Your IT support partner in Tulsa doesn’t have to be in-house. Many businesses don’t have the time or resources to devote to an IT department with its own tools and training. While there are advantages to having your own IT team on the payroll, such as having more knowledge of your network than a third party, you can save a lot of money by outsourcing on IT expertise.

Easier Business Focus

The top reason you should consider outsourcing IT support in Tulsa is if you are a small or new business that prefers to focus on your own business rather than the technology that it runs on. You will not have to invest in as much hardware, software, deployment or maintenance. Outsourcing IT can be a turnkey solution for technology as well as paying a consultant to learn more business efficiency. It saves you from having to worry about all the extra accounting and expenses that go with an extra department.

You will be able to spend more time developing your Unique Selling Proposition (USP). Many times, companies get bogged down with technical issues, preventing them from creating a sharper focus on USP. This is the concept you need to keep testing to find out how you can dominate a corner of the market. You will also have more resources available for marketing.

Quicker and More Experienced Service

An experienced outsourced IT team is more likely to resolve a typical issue faster than an in-house team. A 24/7 help desk service is trained to work at a faster pace than an in-house staff. Quality IT providers hire certified technicians who constantly educate themselves about new technology. That’s why they also likely know more about security and can make your network more secure. Inexperienced in-house IT personnel are known to make mistakes that compromise security.

Another advantage to working with an experience outsourced IT team is that they will have dealt with a wide range of issues, giving them an edge in solving problems. You can learn from experienced professionals what type of solutions will work best for your business, rather than spending more money on experimentation.

More Prepared Disaster Recovery

Every business must be prepared for a natural or manmade disaster, although many businesses don’t bother worrying about it. Unprepared businesses can get wiped out if their data and equipment is damaged with no backup plan. Experienced IT teams usually make backup and disaster recovery top priorities so that the threat of disaster is minimized. It’s another example of how you won’t have to devote company resources to redundant work, such as making sure the data is backed up regularly.

The disaster recovery plan is designed to ensure there is minimal downtime in the event of a disaster. Ideally, your data is backed up in multiple places, including offsite locations. The data should be easy to restore in a matter of minutes instead of hours or days. Many businesses are moving toward cloud-based disaster recovery solutions, which saves them space and expenses.

Conclusion

The most reliable IT support in Tulsa comes from companies devoted to keeping up-to-date with the latest technology. To learn more about upgrading your IT services, contact us at JMARK Business Solutions, Inc. We put people first and technology second, using our team of experts to relieve stress.

How IT Services in Tulsa Reduce Total IT Cost

The Right Tools

IT services in Tulsa have largely been designed around businesses from the beginning. Information technology has always sought to diminish the hassle involved in the management, searching, parsing, and application of data. It should come as no surprise that the latest tech innovations can substantially reduce the total cost of this now-necessary component of a business. Now, the issue is this: businesses neglect to upgrade because of suspected costs. What they don’t realize is that their expenses in innovating will be overcome by their operational savings, as well as their ability to scale outward and upward both technologically and in terms of size going forward. Primary ways managed IT services put the right tools in the hands of your business and decrease operational expense include:

  • Diversified risk management strategy
  • Optimizing core business functionality
  • Management overheads are reduced
  • Factor X is accounted for

Diversified Risk Management Strategy

You don’t want all your services eggs in a single infrastructural basket. If a ransomware hack backhands your business at the wrong time, demanding some obscure digital currency like Bitcoin, you’re sunk. You’ve either got to pay the ransom or lose the data. There are quite a few different families of malware, too— from ransomware to Trojans designed for the overriding of systems protocols, you can be undermined many ways. In fact, some of the largest threats to security are internal. IT services providers in Tulsa can advise employees against poor practices in operation, protect your business against exterior attacks of the malware variety, and proactively monitor your systems. Additionally, they offer BDR (Backup and Data Recovery) solutions which can reduce downtime in the event of an emergency recovery.

Core Functionality Optimization

Product development, marketing of products, service delivery, HR, accounting, and sales usually comprise the center of a business. With IoT (Internet of Things), you can use cloud computing to process data pertaining to the development of products on a conveyor belt in real time. This is called “smart” manufacturing and it can save millions, depending on your operation’s size. Additionally, VoIP (Voice over Internet Protocol) helps expedite customer service and subsequent delivery, cloud apps can diminish the necessary support personnel in HR and accounting, and guided online content marketing campaigns can increase sales. Services from the right provider serve to substantively enhance your business’s core.

Management Overheads

If you’re onboarding new IT people, they must be trained. That’s an investment and if they quit or are fired, you lose it. Meanwhile, if you hire a managed services company, the IT people come trained from the outset. Even if you’ve got the best outsourced IT, you’ll likely need on-site resources. But you can reduce management overhead.

Factor X

No IT services company can stop a solar flare from initiating an electromagnetic pulse that wipes out the planet’s technology. That is an X-factor too large to combat. But IT services can reduce instances of cybercrime threat, increase operational security, and save you from “X-Factor” problems you wouldn’t have been able to prepare for internally.

Optimizing Operations

IT services in Tulsa through JMARK Business Solutions, Inc. help manage risk, optimize your business’s core, reduce overhead management costs, and defend businesses against Factor X. Contact us for technical solutions that will optimize your company.

Does Your IT Consulting Partner in Tulsa Assign Strong Passwords?

You better make sure your IT consulting partner in Tulsa knows about security measures to protect against cyber crooks who try to impersonate other entities. Not only is cybercrime on the rise, but it’s also becoming more sophisticated. Here are ways to strengthen passwords and use other authentication tools:

Guidelines for Strong Passwords

Strong passwords involve mixing up different types of characters so that they look like unintelligible mumbo jumbo. It’s important to stay away from any words found in the dictionary and go with passwords that look as though they don’t make any sense. Your IT consulting team in Tulsa should create a list of password tips for employees, such as:

  • Do not use one password for all your accounts
  •  Make sure your passwords are difficult for others to guess
  • Every password should be at least 8 characters
  • Best passwords mix cases, numbers, letters, and symbols

An effective way to organize your various passwords is with password manager software. RotoForm for Windows users and LastPass for both Windows and Mac users are popular solutions for managing passwords. The program stores passwords for you, so all you have to remember is one password for the application.

Keeping Passwords Private

If you write down a password, be sure to keep it out of plain sight. Don’t forget that computers have built-in cameras that can be accessed by spies. Cyber conspiracies do exist, so make sure that when you write down passwords, they are locked away. The most basic rule about password security is to not give your private information to anyone.

Employees should be aware that hackers use “phishing” attacks that imitate familiar accounts. They are able to steal your information when you log into a seemingly legitimate account (but is not) with your username and password. It’s always safer to sign into accounts directly through the website than through email.

How to Maximize Security

Ideally, you create passwords in private and not at a cyber cafe. The key to making your devices secure is to use difficult layers to penetrate. Multi-factor authentication is an effective way to block hackers who will have a hard time penetrating your system if you use a secondary identification step, such as asking a personal question. Another method is to send a text with a code that must be entered.

Be aware that it’s possible for a cybercriminal to record all of your keystrokes with keyboard logger software. It’s one of their tools for stealing passwords. Dictionary hacking software is another tool that gives hackers access to online accounts. These tools are cheap and don’t require experience for hackers to succeed at stealing information or using your computer’s IP address to spy on other computers.

The most secure solutions involve 24/7 monitoring of your network. Automation software can identify intruders who do not have permission to enter your network. As long as you regularly backup all of your files, you will not have to be a hostage of ransomware.

Conclusion

Double-check with your IT consulting firm in Tulsa to make sure they implement strong passwords and proactive security measures. To learn more about network security, contact us at JMARK Business Solutions, Inc. We can give your business the protection it needs so that you can focus on your goals.

Why You Should Consider Partnering with a Managed Services Provider in Tulsa

The modern IT technology landscape has evolved to give businesses a plethora of cutting-edge technologies. While such technologies boost the efficiency of IT processes, using an in-house IT team to deploy and maintain these technologies is costly and ineffective. As a business owner, you need to constantly integrate new technologies into your existing IT infrastructure and maintain them. You also face the challenge of fixing technical problems whenever they occur. Frankly, this is too much work for you and your IT staff. Attempting to be your own IT administrator without the help of a managed service provider (MSP) is not only exhausting, but also frustrating since you need in-depth knowledge and expertise. Partnering with a provider of managed services in Tulsa gives unlimited capacity to address the needs of your IT function in the best way possible. MSPs provide businesses with IT technologies and services for smooth day-to-day business operations.

Benefits of Partnering with an MSP

As a business owner, you already have a lot of administrative and marketing work to do to keep your business afloat. Outsourcing your IT function to an MSP gives you the ability to focus on running your business while your critical IT infrastructure becomes their responsibility. As a result, you will not have to panic every time there is a technical glitch or a system crash. Instead, your MSP will be there around the clock to ensure that problems are taken care of before they occur. With a reliable provider of managed services in Tulsa, you are not going to rely on the “break-fix” model to resolve your IT problems. Instead, your MSP will proactively monitor your IT infrastructure and work with your in-house IT staff to keep your software and hardware running. Moreover, in case your IT systems break down, they are within reach to troubleshoot your problems, since managed services come with constant maintenance. Your MSP can give you access to the most qualified IT experts to ensure that you experience limited downtime hours, if any.

Why Partner with an MSP

You need to constantly improve the efficiency of your business processes by adopting new technologies to impact business growth. You need to overhaul outdated technologies and adopt new ones from time to time. Although you can buy new software and integrate it into your existing IT systems, such an approach is limited since not all new technologies are compatible with your existing IT assets. Partnering with an MSP gives you a comprehensive approach to all of your IT needs. Owing to their experience, MSPs have the capacity to grow with you. Thus, you can comfortably scale your business and improve your IT infrastructure effortlessly with their help. They are knowledgeable in different IT platforms and you can have the peace of mind that you will not have compatibility issues when switching over to new technologies.

At JMARK Business Solutions, we provide our customers with innovative managed services in Tulsa aimed at boosting business growth by optimizing IT infrastructure. Contact us to learn more about how our top-notch services can drive the growth of your business.

The Importance of Computer Repair in Springfield, MO

The use of technology continues to grow as businesses use computers to help them perform a wide variety of tasks. Although computers are very beneficial to organizations, they must receive routine maintenance. Regular maintenance is key in limiting costly downtime that affects your production and bottom line. If you’re experiencing some technical difficulties in your business, we at JMARK Business Solutions are here to help. We specialize in computer repair for Springfield, MO businesses. Whether you are a large or small company, our IT professionals can repair any technical issues while also providing preventative maintenance.

Here are a few reasons why you should consider regularly maintaining your computer hardware:

Preventative Maintenance

As you know, the use of technology is an integral part of all companies across the nation. A hard drive that crashes can have a crippling effect on any business. Typically, before a computer crashes, there are a few warning signs that can help you diagnose the problem before it is too late. For example, the computer may begin running much slower or files may disappear for no apparent reason. The computer may also randomly turn off at various times. These are all key signs that your computer hardware is having major issues that need to be looked at by a trained IT professional. Fortunately, our technicians can help businesses repair their computer problems in a quick and efficient manner. To prevent future crashes or downtime, it is critical that your employees practice preventative maintenance habits.

Routine Backups

Your computer or network can be vulnerable to a whole host of issues without the proper care or regular security updates. One of the best ways to protect valuable work data is to perform routine backups. In case of an emergency or system failure, all of your important documents will be saved onto an external hard drive. Regular maintenance will also help each computer run much more smoothly and you will experience fewer computer or network issues. Over time, routine maintenance provided by a computer repair expert in Springfield, MO will enable your IT department to be much more efficient and will significantly increase production while reducing costs.

Regular Updates

The use of a managed service provider is an essential resource for computer maintenance and repair. Typically, a professional maintenance service agreement will allow you to receive routine maintenance that includes performing regular updates on hardware, software, drivers, and security updates at a much lower cost. These updates will improve performance and help employees become much more productive. Failure to perform these updates can result in costly downtime and loss of valuable work hours.

As you can see, it is critical for companies of all sizes to perform computer maintenance. Partnering with a managed service provider will enable your organization to become much more productive and efficient. JMARK Business Solutions is a managed service provider that helps businesses with computer repair in Springfield, MO— among other things. Contact us today and let our IT professionals help your business reach new customers and become even more successful with the latest technology.

Three Reasons Why Computer Repair in Tulsa is Better Done by Professionals

Going Pro

Computer repair in Tulsa will be most effective through the pros. Three reasons this is true include:

  • Conservation of time
  • Retention of integral data
  • Operation safeguarded from additional damage

Time Conservation

It takes a lot of time to troubleshoot problems and fix them internally. Even if you have an internal IT team, they may not have the resources to properly repair certain computer issues. And if they do, you’re likely going to have to continuously pay them for their services— this is very costly. Think of it like doing car repairs in your own garage rather than finding a repair man. If you’re a Tim Allen type, you may be able to do the repairs yourself— and very well! But it’s going to take longer and you’ll need proper tools for the job, which are expensive. Meanwhile, if you go with a shop, all you’ve got to do is dial a number and drop the vehicle off. It’s just the same with computer repair. You save time by going the professional route, and as the saying goes, time is money. A critical examination vets this maxim. If your time is worth $200, then spending four hours to fix something in-house actually costs you $800. Meanwhile, spending $500 to fix it in an hour at the shop leaves you with $300 in savings. When opportunity cost is factored in, professional fixes recommend themselves.

Integral Data Retention

Computer repair in Tulsa through the professionals is more likely to ensure that the data you need is properly protected. Oftentimes, when a computer decides it wants to crash, it acts sort of like a kamikaze bomber: it takes the data down with it. Retrieval of that data can be very difficult without the kind of services which come from a professional repair group. Such a solution may be the only way to save your information. The good news is, almost anything can be reconstructed professionally— it may cost more, but depending on the value of the information, it may very well be worth the additional expense.

Be Safe From Future Damages

There are going to be practices which you may regularly follow that aren’t good for your computer. A professional service can tell you what’s causing a crash and help you avoid such instances in the future. An antiquated example to help illustrate the point is hard-drive fragmentation. Many people about ten years ago were in the practice of “torrenting” files from websites offering file-sharing. Basically, they were able to download whatever videos or music files they wanted for free. Similar cost workarounds can be effected today, but aren’t advisable for several reasons. Firstly, data isn’t stored in what might be understood as an intuitive fashion in your computer. It’s sort of spread out across a hard-drive. Downloading from such sites has a reputation for fragmenting the drive due to the way such programs work. Secondly, viruses often get downloaded regularly from such sites without users knowing it. Professional service can identify practices like this and help you avoid them.

Finding a Repair Solution

Computer repair in Tulsa through JMARK Business Solutions, Inc. is designed to save time, retain data, and help you avoid bad practices. Contact us for professional repair solutions you can trust.

IT Support in Tulsa Can Help You Secure Your Mobile Workforce

Tips To Secure Operations and Welcome Innovation

IT support in Tulsa through a professional provider is more likely to be cutting-edge than internal IT solutions. It will be abreast with the latest trends which define the industry, and will be more likely to provide you with the kind of support you need. One area where development is skyrocketing into unknown territory concerns mobile data devices. Smartphones, laptops, tablets, IoT (Internet of Things) and other things which can be used in a mobile capacity can pose many risks just as they can and do yield substantial benefit. In order to make full use of them, you need to be aware of certain codes of conduct and enforce them among your business’ staff. Several tips to help you accomplish this include:

  • Ensure your security system features multiple layers
  • Look into Identity as a Service (IDaaS) solutions
  • Have a security policy that is clearly laid out and facilitates accountability
  • Ensure important assets are under the highest security
  • Get beyond traditional login protections; think “multifactor”
  • Continuously and consistently monitor operations

Layers

IT support in Tulsa will likely advise you to relegate mobile devices to a specific portion of the network. This is done for several reasons. One, it safeguards those areas which would be compromised. Two, it can safeguard the mobile devices as well. A layered security system can be seen by hackers and they’ll know where to avoid penetration, meaning mobile devices won’t be as likely to be compromised; and if they are, the worst thing that will happen is the mobile device may need a reboot.

Identity as a Service

IDaaS is becoming commonplace because it helps manage the security of your mobile devices proactively. IaaS secures your operations centrally and facilitates convenient authentication protocols.

Clear Security Policies and Accountability

Newly on-boarded employees need to be appraised directly of your business’ security policies. Additionally, those who have been around for a while must be notified when new changes come down the line. If everybody knows what is expected of them, they’re more likely to have an attitude of security. For this to really work, you need to make employees accountable. Tell them what to do and ensure they’ve got a hand in doing it. With IaaS and layered security, you’ll be able to tell who isn’t pulling their weight, and this can additionally help diminish security threats.

Secure Important Assets

Don’t let certain bits of data be transferred. If it’s necessary for operations, make it possible to view from an internal server. But keep important data secured digitally like the man in a suit with handcuffs attaching a briefcase to his arm.

Multifactor Protection

Using a multifactor approach can help track devices in addition to putting an onus on employees to come up with a unique login/password combo.

Continual Monitoring

You’re not going to see anything unusual if you don’t look for anything unusual. So make a consistent practice of continuously monitoring operations across your network.

Source Hands-On Consultation

IT support in Tulsa through JMARK Business Solutions, Inc. can help your operations properly secure mobile devices to allow you greatest flexibility and utility of tech. In addition, we can troubleshoot, install, upgrade, and fix things as necessary. Contact us for professional security solutions.

How IT Took Data Security to New Heights in the Cloud

It seems that every discussion of business technology and data leads to security issues, and for good reason. Think about this incredible fact:  despite the limited number of hackers in the world, almost half of all adults in America have been hacked. It’s no longer a question of “if” but instead “when.”

But technology in the business world has had some success catching up to hackers to help defend against them. In the past, the major issues with security resulted from industries being forced to play catch up with hackers. After all, businesses have to focus on what they’re good at and what makes them money, rather than cyber security.

For the first time in business history, one industry has truly come out ahead of hackers, mainly because they had to. That industry is cloud computing.

Cloud computing, as you may know, allows data to be managed, processed and stored on a series of remote servers hosted on the internet, rather than in your office or on your personal computer. With businesses’ critical data residing in the cloud rather than behind firewalls and physically in an office, it would seem to be easier for a hacker to access, but it is in fact harder — thanks to advances in remote data security.

But that reality has taken time to prove to the business community. In 2010, CNN published an article discussing the incredible fears and what they would have led us all to believe was an ominous future associated with the cloud. “There are many motivations for why an individual or a company would want to engage in cloud computing,” said Thomas Parenty, managing director of Parenty Consulting, a Hong Kong-based information security consulting firm. “None of them have to do with enhanced security.”

More businesses and individuals were tapping into cloud power because of economics and convenience, despite a lack of full confidence in its security. IT security companies heeded these warnings and took action. By 2014, cloud computing was boasting advanced security that had become extremely difficult to crack. At the time, Infoworld reported some “real wins” in the cloud, including advances with security defaults, drive encryption, secure sockets layer (SSL) by default, multiple factor authentication and UEFI (Unified Extensible Firmware Interface).  

Three years have passed, and more of the world’s businesses have shifted to the cloud because the security has become exponentially more sophisticated.

Of course, every few months there is a rash of celebrity hacks with very personal pictures and videos leaked from someone’s personal cloud to everyone online. Those very publicized breaches remind us that data security is strongest in equal parts of preparation and reaction. We learn that content like photos is usually stored in an area that isn’t quite as secure as business and financial data…until we want it to be and take steps to better protect it. We also see that each each of those hacks has led to a correction for even tighter security, not only for photos but for everything stored in the cloud. For any unexpected breach in the cloud, security experts are there to rebuild and reinforce it to be stronger than ever before.

Cloud computing got a bad rap when it started, but its security measures were top-notch even then. And with every leak or break that has occurred, the cloud has rebounded and moved forward even stronger. With a more educated market and further improvements, the cloud is now recognized as one of the most fortified places to store and operate your business, and it continues to grow stronger by the day because the of the IT community’s ongoing commitment to apply it more effectively and stay ahead of new threats.

How IT Services are Changing

The business environment we operate in changes literally by the day. As just about every aspect of the world around it evolves to match what is trending and making a difference in the world, technology is no exception. Every day new technologies emerge, presenting new concepts and improvement that we’ve never seen before. And existing technologies also evolve to become better, more useful products for our businesses.

Keeping up with the pace and complexity of innovation is a big job for most business teams. IT services add real value when they can help bridge the gap between new technology and new business, so here are just a few important changes you should be seeing.

Mobility and cloud support

IT services constantly add new services and products that help your team adjust to changes in the way you do business. Just a few years ago, IT services were focused mainly on internal operations and on-premise technology maintenance. With the prevalence of the Internet of Things (IoT), mobile workforce demands, remote offices and cloud strategies, there’s no denying that your business has moved outside your four walls into a brave, new world full of new opportunities … and new risks. So today, you’ll see increased IT service for mobile and external data-driven solutions and the security and performance measures that extend your capabilities.

Application diversity

IT services are now more focused on supporting a mix of new and diverse applications, tools and platforms than ever before. Sure, we always had training and learned about new technologies. But when the market shifted toward customer experience, designers and developers seized the chance to bring more innovative, breakthrough apps to the market. This application boom introduced your business environment to hundreds, if not thousands of new apps and technologies released every week to increase your competitive edge.

Customized solutions

Technology is central to delivering on your promises to customers. But one size does not fit all businesses, and you’ve learned finding the right solution now takes more time, knowledge and resources than you expected. As your go-to IT service provider, it’s our job to monitor the market, evaluate the changes and know about the best technology and innovations available for your business challenges. While you have your hands full with running your business, we apply our years of expertise and training to focus on identifying, recommending and implementing the new developments and applications that will best improve your results and meet specific goals.

Channel convergence

Finally, the intersection of core business communications has opened the door for IT services to focus more on the advanced options in telecommunications. It sounds easy to choose which internet or telephone provider you might want to use, but the issues and opportunities are more complex — and rewarding for those who look closely.  IT service providers can help steer you through a changing telecommunications market to offer innovative and flexible solutions for clients ready for transition. Alternatives to long-term contracts, bad service track records, weak infrastructure and limited bandwidth can save you critical time and even important customers.

IT services are changing, and they’re changing for the better. They offer a wider range of services and focus more in depth on the ever expanding and evolving world of technology so that the businesses they work with not only succeed, but rise straight to the top of their industries.