The fact of the matter is that the people in general have a lot more expertise in things that are not related to I.T. Support or technology. The old saying, “They know enough to be dangerous,” is something we hear and experience a lot in supporting technology. There are a few methods that can be put into place though; that will reduce the danger from people that, “know enough to be dangerous.” JMARK can help put these and many more methods into practice at your company. Expand your knowledge and learn how to reduce I.T. problems within your company.
Lock Your Technology Down!
The first thing is to password protect and lock-down anything that is not absolutely vital to the computer’s functionality: date/time settings, antivirus settings, registry access, windows updates, the ability to install software, and much more. This method also includes company data. Many companies have an antiquated structure to their data that makes locking it down very difficult. When things are locked down, there is less of a chance it will get messed up.
Training on Technology Do’s and Don’ts
The second method is just as important: training. Locking things down can only go so far. I have seen many company execs open phishing emails. A training program should be specific and often. Every single person in your organization should know not to click on random links, not to open random email attachments, and not to even look at, let alone REPLY to, random junk emails…but you’d be surprised how often this sort of mistake happens. Make the training programs thorough and mandatory. Training should include what people should and should not do.
Implementation of Technology and I.T. Use Policies
No one likes more policies, but in this world of constant litigation and security risks, having proper acceptable use policies related to technology are vital to every company. Some of these include: mobile use policies, social media policies, email use policies, and much more. If you are a JMARK Netcare client, we can provide sample policies for your company for free, just ask your VCIO.
Monitoring of I.T. and Network Resources
JMARK monitors dozens and dozens of vital services and statistics on our client networks. Doing this allows us to identify small problems, and fix them – before they become big issues. Often we can spot and fix a problem before our clients even experience any issues. We can prevent downtime and improve the quality and speed of our client’s work, by just monitoring small things.
So keep this stuff in mind, and think about putting these methods in place at your company. After all, your company has more important stuff to do, than worry about the dangers of people in your company that, “know enough to be dangerous.”
