In today’s connected world, it’s more important than ever that systems within a company stay up and running. For business owners, this may be difficult – but there is hope. A well-run I.T. Support crew can make or break any size business venture, and it’s important that every business owner considers their technology effectiveness, as the backbone of many operations within a company.
Technology can increase productivity, increase effectiveness, increase collaboration, and of course, increase your profits. That is what we all want. To do technology right though requires I.T. Services geniuses that are at your disposal.
I.T. Services staff will be responsible for many things, from password resets, to computer repair, to virus removal (and yes, today’s tech-savvy employees still manage to get viruses on their work machines!) and it’s essential that technology is not a hindrance to company operations.
Managing I.T. isn’t easy, but it is vital to the success of every small business. It’s important, however, to keep a few things in mind.
- Make sure your I.T. Support personnel are well-trained, well-informed people who are competent fulfilling roles both technical and customer-service-oriented in nature. You and your employees are the customers to your I.T. Support staff.
- Make sure that I.T. Support personnel have all the tools and skills they need to do their job effectively.
- If you have good people, you’ll also want to keep them around. A good salary and a decent benefits package, including healthcare, 401(k) options, disability, vacation etc… are necessary to keep your I.T. support staff happy and productive.
If you have made it this far you probably realize that the listed items are not financially feasible for most small or even medium sized businesses. That is where JMARK can help. JMARK is one of the most trained organizations according to Microsoft, we are in the top 1% of partners in certifications in the Microsoft Partner Ecosystem. JMARK has invested millions of dollars in tools that help us manage and monitor our clients. Lastly we take our hiring seriously and only look for the best. We are one of the top rated I.T. support companies in the nation and have helped thousands of people be successful and effective with their businesses.
What can we do for you?