Fixing Problems Isn’t Enough
Businesses are no longer satisfied with calling a computer company to fix problems. Today’s business can’t afford to lose time, money, and customer confidence as a result of computer downtime.
This is why many business leaders are turning to outsourced IT services as a way to get ahead in their markets. Realizing that addressing problems retroactively is expensive and unpredictable, these innovative companies are switching to an IT support model that takes into account their strategic business goals.
NetCare IT Support is tailored to meet your specific needs, whether you need specialized experts to supplement to your existing IT department or you need a company who can manage your entire IT infrastructure.
How does NetCare work?
Our customer-focused technical support team uses advanced tools and techniques to quickly resolve issues remotely. Our strategy successfully protects business operations through carefully focused initiatives.
Alert the engineering team of anything that could potentially impact client business operations.
We work with you to identify the technology systems and components required to support your daily business operations, and make it our priority to keep these systems running smoothly. As a JMARK NetCare client you have a team of highly-trained technical experts focused on your technology so you can focus on your business.
Monitor for viruses, server errors, backup and email server issues, Internet connection failures, and hundreds more items in real time.
We keep a constant watch on global security threats and any trends in software and hardware that could potentially disrupt business operations for our clients. We not only protect your network from these threats but keep you informed about the latest trends to give you confidence that you’re making the best technology decisions for your business.
Establish continuous proactive server management.
As part of the priority of maintaining optimal business functions, your servers are monitored for potential problems. We perform the regular maintenance and make any improvements needed to ensure that your technology investment supports your business goals. You are informed about all the work we’re doing and maintain complete control.