IT Support Services
One of the ground-breaking services we offer our clients is the ability of remote support. This is not unique to our industry, but what JMARK does with that ability is second to none. We resolve over 83% of the issues that are called into our office, without ever leaving our building. This leads to faster resolutions and more productive time for our clients as a result of not having to wait for a person to go on site to fix an issue. As a result our fuel and transportation maintenance costs are kept to a minimum and allow us to conserve resources. JMARK can resolve more issues in one day than many companies resolve in weeks.
Our proactive approach to the technology business aligns our focus with our clients because we are both more productive and profitable when networks are healthy. When networks are unhealthy, both JMARK and our clients have time and resources dedicated to resolving the issues. This obvious alignment of goals creates an atmosphere where both JMARK and our clients are working for the same healthy network that requires as little maintenance as possible. The mutual agreement also enables our clients to have unlimited support to deal with the simple issues that come up from day to day to the most complicated server and network issues that can add up to several hours. The remarkable aspect of our Network Care service is that we do it all for a flat fee that our clients can budget for each month so their cost is fixed. Our clients are empowered to manage their business without the concern of uncontrollable costs or dealing with the time that technology management can involve.
- NetCare: Computer & Network Support
- ServerCare: Server Management
- Hosted Servers
- Cisco Product Showcase
- Cisco Unified Computing Solutions
- Computer Backup and Offsite Storage
- Computer Security
- VMWare Solutions
We offer solutions for businesses of all types Call us for more information: 417-863-1700