Working at JMARK is like working nowhere else. No matter what role you play in this fast-paced organization you are 
guaranteed to be challenged daily. One of our internal mantras is “we’re a people company first” — a theme that is true not only in how we treat our clients but also in how we treat each other. Even at our present size we maintain the culture of a startup — fun, fast-paced, and full of excitement. People come to JMARK to work hard creating services and support that really make a difference in our clients’ businesses, while at the same time making a difference in our communities. As a JMARK employee you’ll enjoy:
- a family-friendly atmosphere
- some of the best health benefits around
- access to additional benefits such as dental, vision, accident, and more
- employee appreciation lunches and family fun nights
- working with the best and brightest individuals in the field
Director of Marketing
The primary function will be to develop, plan, organize, write, update and coordinate the production of all marketing materials.
The duties will include:
Description:
• Work with great people and experience rewarding career opportunities
• Experienced in Product Development and create a detailed go to market strategy for various products
• Provide overall strategy for how the AGFS brand is communicated and promoted, constantly enhancing tactics and methodology to be relevant to multiple targets in an environment of constantly-changing technology
• Demonstrate technical marketing skills and general JMARK product knowledge
• Work with sales department and service managers to develop annual marketing plan for fiscal year designed to achieve organizational objectives
• Develop and manage marketing department budget
• Develop and manage all marketing evens and methods, including online and print advertising, websites, search engine optimization and trade shows
• Conduct market research by analyzing data to identify marketplace trends, opportunities and threats
• Guide managers and partners to build and execute marketing plans that identify strong prospects and initiate sales opportunities
• Identify and coordinate strategic community involvement and sponsorships
• Develop and execute a media and public relations plan
• Develop and manage all social media strategies and account activation, along with social media corporate plan/guide
• Develop and manage very detailed documentation on ROI
• Serve as JMARK’s media representative, working with HR to present JMARK as an employer of choice
• Work with team to specify market requirements for current and future products through market research, including site visits to customers and non-customers
• Demonstrate technical and conceptual communication skills in all activities
• Work with other leaders to ensure consistency and accuracy of JMARK’s brand identity
• Effectively lead JMARK marketing department to grow professionally and personally
Required Skills:
• Ability to present information to all levels of the organization, including executive-level presentations
• Ability to interact with business leadership and gain respect quickly. Demonstrated initiative and leadership skills, ability to lead by example
• Excellent project management and organization skills, ability to simultaneously manage numerous projects and work processes, often under tight deadlines
• Exceptional analytical and problem-solving skills, with great attention to detail and accuracy.
• Outstanding communication and interpersonal skills, in particular strong verbal and written communication skills. Ability to handle sensitive situations and confidential information with discretion. Demonstrated poise, tact, diplomacy and good judgment
• Customer service orientation, ability to work effectively with others and to initiate and manage change
• Experience working collaboratively to facilitate the delivery of marketing support in numerous locations preferred
• Experience in developing/improving marketing processes to maximize efficiency and deliver quality services
• Able to process complex information and quickly identify innovative solutions that meet both internal and business partner requirements
• Exceptional interpersonal and communication skills are required
Required Experience:
• Three – five years in marketing related position
• Three – five years managing people
• Technical knowledge a plus
Click here to apply.
Senior Project Engineer
Are you a technical expert looking for a company that can challenge you and give you opportunities to become the best the industry has to offer? JMARK is looking for driven, results-oriented professionals to provide unmatched levels of personal customer service to our Managed Services customers in the Springfield, Missouri market. We serve an area within a 200-mile radius of Springfield, Missouri, and are gaining ground in the national market as new clients hear about our personal service. A responsible driving history is required and all candidates must agree to an extensive personal background check.
This individual will design, deploy, maintain, monitor and support server infrastructure-related activities for clients. The Senior Project Engineer must have experience reconfiguring systems (hardware, software, file systems), work closely with other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the client organization. This individual must be a performance-based strategic thinker with a successful track record in delivering medium to high-risk programs. Proven experience in leading, building and implementing enterprise information architecture solutions in medium sized organizations is also required.
Successful candidates will possess the following:
• 5 years of system administration experience on MS Windows platforms
• MCSE 2003 or MCITP strongly preferred
• Knowledge of IP networks and routing protocols
• Knowledge of DNS troubleshooting
• Advanced technical knowledge of these offerings, including Windows Server 2003, 2008 R2, 2012, Windows 8, Windows 7, Exchange 2003, 2007, 2010, Active Directory, SQL, Backup Exec, and Linux
• Strong technical knowledge of VMWare ESXi and Virtual Center
• Strong technical knowledge of current network hardware, protocols and standards including Storage Area Networks
• Proven experience in IT infrastructure planning, performance monitoring and development
• Strong understanding of project management principles
• Excellent written and oral communication skills
• Excellent interpersonal skills
• Highly self-motivated and directed
• Ability to document in detail the steps taken to solve technical tasks
• Proven analytical, evaluative and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Exceptional customer service orientation
• Relies on extensive experience and judgment to plan and accomplish goals
• Continuing education is a requirement. Industry certifications from Microsoft as required by the department director
• 24×7 on-call availability
• Professional appearance is required.
Click here to apply.
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Network Engineer
Are you a technical expert looking for a company that can challenge you and give you opportunities to become the best the industry has to offer? JMARK is looking for driven, results-oriented professionals to provide unmatched levels of personal customer service to our Managed Services customers in the Springfield, Missouri market. We serve an area within a 200-mile radius of Springfield, Missouri, and are gaining ground in the national market as new clients hear about our personal service. A responsible driving history is required and all candidates must agree to an extensive personal background check. On Call rotation is also required.
This individual will design, deploy, maintain, monitor and support network infrastructure related activities for clients. The individual will primarily support Cisco networking devices, but will also be required to design, configure and troubleshoot a much wider variety of networking devices and applications.
Successful candidates will possess ALL of the following:
• 5+ years of professional experience or equivalent education and experience.
• CCENT minimum, CCNA or better preferred.
• Strong knowledge of TCP/IP.
• Experience with a wide variety of security products, firewalls and web filters a plus.
• Continuing education is a requirement. Networking related industry certifications as required by the
department director, and available personal time to study and excel in these certification paths.
• Strong familiarity with Microsoft Windows based networks and related infrastructures.
• Excellent written, oral and interpersonal communication skills.
• Ability to focus and succeed in a fast paced environment.
• Excellent documentation, troubleshooting and customer service skills.
• 24×7 on-call availability (rotation based).
• Professional appearance is required.
Click here to apply.
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Systems Administrator Level III
Are you a technical expert looking for a company that can challenge you and give you opportunities to become the best the industry has to offer? JMARK is looking for driven, results-oriented professionals to provide unmatched levels of personal customer service to our Managed Services customers in the Springfield, Missouri market. We serve an area within a 200-mile radius of Springfield, Missouri, and are gaining ground in the national market as new clients hear about our personal service. A responsible driving history is required and all candidates must agree to an extensive personal background check. On Call rotation is also required.
This individual will design, deploy, maintain, monitor and support server infrastructure-related activities for clients. The Systems Administrator Level III must have experience reconfiguring systems (hardware, software, file systems), work closely with other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the client organization.
Successful candidates will possess the following:
• 5 years of system administration experience on MS Windows platforms.
• MCSE 2003 or MCITP strongly preferred.
• Knowledge of IP networks and routing protocols.
• Knowledge of DNS troubleshooting.
• Advanced technical knowledge of these offerings, including Windows Server 2003, 2008 and R2,
Windows 7, Windows XP, Exchange 2003, 2007, 2010, Active Directory, SQL, Backup Exec, and Linux.
• Strong technical knowledge of VMWare ESX, VMWare Server and Virtual Center.
• Strong technical knowledge of current network hardware, protocols and standards including Storage
Area Networks.
• Proven experience in IT infrastructure planning, performance monitoring and development.
• Strong understanding of project management principles.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Highly self-motivated and directed.
• Ability to document in detail the steps taken to solve technical tasks.
• Proven analytical, evaluative and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Continuing education is a requirement. Industry certifications from Microsoft as required by the
department director.
• 24×7 on-call availability.
Click here to apply.
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Systems Administrator Level II
Are you a technical expert looking for a company that can challenge you and give you opportunities to become the best the industry has to offer? JMARK is looking for driven, results-oriented professionals to provide unmatched levels of personal customer service to our Managed Services customers in the Springfield, Missouri market. We serve an area within a 200-mile radius of Springfield, Missouri, and are gaining ground in the national market as new clients hear about our personal service. A responsible driving history is required and all candidates must agree to an extensive personal background check. On Call rotation is also required.
Successful candidates will possess the following:
• Experience day-to-day administration of a Windows Server 2003 or 2008 Active Directory network, or
experience working as an IT consultant for small and medium business
• Microsoft Exchange Server backend and client support experience a plus
• Ability to prioritize and execute tasks in a high-pressure environment
• Ability to effectively and efficiently work alone and as part of a team
• Continuing education is a requirement. MCITP Server Administrator or willingness to achieve that
certification within first 12 months of employment. Recertification and additional certifications as
required by the department director
• Customer Service, providing technical support remotely, via telephone and in the field as required by
the department manager
• Reliable transportation to travel to and from work, and occasionally to customer sites
• Willingness to provide courteous, personal service to end users regardless of technical ability or
company title
• Excellent written and oral communication and interpersonal skills
• Ability and willingness to produce and publish detailed, step-by-step documentation on technical
procedures
• Ability to provide a detailed record in a ticketing system the steps taken during technical work
• Understanding of:
o DNS
o DHCP
o Windows Server and Desktop operating systems
o Windows and Linux Command line interface
o PC hardware component architecture and troubleshooting
Click here to apply.
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Systems Administrator Level I
Are you a technical expert looking for a company that can challenge you and give you opportunities to become the best the industry has to offer? JMARK is looking for driven, results-oriented professionals to provide unmatched levels of personal customer service to our Managed Services customers in the Springfield, Missouri market. We serve an area within a 200-mile radius of Springfield, Missouri, and are gaining ground in the national market as new clients hear about our personal service. A responsible driving history is required and all candidates must agree to an extensive personal background check. On Call rotation is also required. Salary range is 23-35K base, plus benefits.
Successful candidates will possess the following:
• Ability to effectively and efficiently work alone and as part of a team
• Continuing education is a requirement. Windows 7 or willingness to achieve that certification within
first 12 months of employment. Recertification and additional certifications as required by the
department director
• Customer Service, providing technical support remotely, via telephone and in the field as required by
the department manager
• Reliable transportation to travel to and from work, and occasionally to customer sites
• Willingness to provide courteous, personal service to end users regardless of technical ability or
company title
• Excellent written and oral communication and interpersonal skills
• Highly self-motivated and directed
• Ability and willingness to produce and publish detailed, step-by-step documentation on technical
procedures
• Ability to focus and succeed in a fast paced environment
• Ability to provide a detailed record in a ticketing system the steps taken during technical work
• Understanding of:
o Basic understanding of DNS
o Basic understanding of DHCP
o Windows Desktop operating systems
o PC hardware component architecture and troubleshooting
• Help Desk or call center experience preferred
• Answering incoming calls from clients and handling immediate customer facing issues
• Professional appearance is required
Click here to apply.
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Backup Technician
Are you a technical expert looking for a company that can challenge you and give you opportunities to become the best the industry has to offer? JMARK is looking for driven, results-oriented professionals to provide unmatched levels of personal customer service to our Managed Services customers in the Springfield, Missouri market. We serve an area within a 200-mile radius of Springfield, Missouri, and are gaining ground in the national market as new clients hear about our personal service. A responsible driving history is required and all candidates must agree to an extensive personal background check.
Responsibilities:
- Responsible for performance analysis, proactive troubleshooting and capacity planning for the storage environment.
- Responsible for architecture, design and engineering for storage and backup related initiatives.
- Manage online data backups, local backups and the overall execution of retention policies.
- Ensure documentation of entire storage and backup environment and data replication relationships are current.
- Provide instructions and guidance on best practices to clients and other team members.
- Responsible for designing and engineering a stable and efficient network infrastructure as it relates to Backups.
Backup Responsibility:
The Storage& Backup Engineer will be involved in architecting and designing the overall Storage and Backup infrastructure. This person will be responsible for managing and reporting the status of the storage and backup environment including performance, capacity, availability, failure rates, and other performance metrics. Working closely with the leads and server team, the engineer will define the architecture, tools and processes driving a dramatic increase in efficiency and optimization of backup resources.
Experience Required:
- Must have1+ years of storage and backup experience
- Ideal candidates will have working knowledge of Windows server administration; along with experience with ntbackup and scripting
- 2+ years of Symantec Backup Exec or equivalent experience is required.
- Strong knowledge of industry best practices and trends in the Backup & Storage space
- Working technical experience with designing, building, installing, configuring, and supporting backup environments and management software.
- Experience supporting multiple backup solutions on one network
